Popular FAQs
What is online check-in?
Which kind of passengers can check in online?
What should I know during online check-in?
Can you reserve my seat for longer if I have checked in online?
Is there a time limit for getting my boarding pass?
What is a coupon?
How many membership tiers does Sky Pearl Club have?
May I take my pet into the cabin?
What is the China Southern Airlines Mobile Platform?
Can I use the VIP lounge?
- Online check-in is a convenient and efficient option for checking in.If you do not have any baggage to check in, you can check in online, print off the boarding pass and board the plane directly after passing through the security check, without obtaining a boarding pass from the service counter at the airport, which can save you the time of waiting in line.
- Adult passengers who have bought confirmed flight e-tickets that have not undergone change procedures (with the exception of passengers who require special services or verification of other boarding certificates).Online check-in is already available for domestic flights originating from certain cities and international flights originating from Guangzhou and certain international cities (online check-in is not available for flights from Guangzhou to Oakland).
- You must have a valid adult e-ticket and provide identity information matching that given when the ticket was reserved. Passengers with paper tickets cannot check in online.
- No, you must arrive at the boarding gate 15 minutes before departure; otherwise, it will be regarded as a voluntary waiver of the seat and your ticket will be dealt with as a voluntary change or refund.
- Different flight routes and airports have different check-in deadlines. Generally, the check-in closing time is 30 minutes before departure, but in some airports it is 45 minutes or one hour before departure.We therefore suggest you check the relevant information before traveling, so as to leave ample time for check-in.Please consult the local airport for any questions.
- A coupon is a promotional code issued by the China Southern Airlines website and consisting of 12 numbers and letters with a certain value and validity period. Each passenger can use only one coupon per flight segment.In order to obtain promotional codes, please look out for promotions on the China Southern Airlines website.
- Sky Pearl Club has three membership tiers, which are, in descending order:Sky Pearl Gold Card, Silver Card and Base Card.Sky Pearl Club Gold Card members gain SkyTeam Elite Plus status; Sky Pearl Club Silver Card members gain SkyTeam Elite status.Sky Pearl Club Gold Card and Silver Card members enjoy corresponding SkyTeam Elite member services when they travel within the SkyTeam Alliance global airline network.
- Sorry, pets cannot be taken into the cabin. However, they can be transported in the checked baggage compartment.
- The China Southern Airlines Mobile Platform consists of a mobile app and mobile website (m.csair.com). It provides customers with comprehensive mobile services such as ticket booking, check-in, seat selection, ticket refund and change. Using the China Southern Airlines Mobile Platform makes your trip easier and more convenient, while at the same time providing you with more information on discounted products and promotional activities. You can tap here to download the China Southern Airlines app.
- If you hold a First Class or Business Class ticket, or you are a Sky Pearl Gold Card or Silver Card member, you may use the China Southern Airlines VIP lounge at airports that have signed a VIP lounge usage agreement with China Southern Airlines.
- What is online check-in?
Online check-in is a convenient and efficient option for checking in.If you do not have any baggage to check in, you can check in online, print off the boarding pass and board the plane directly after passing through the security check, without obtaining a boarding pass from the service counter at the airport, which can save you the time of waiting in line.
- Which kind of passengers can check in online?
Adult passengers who have bought confirmed flight e-tickets that have not undergone change procedures (with the exception of passengers who require special services or verification of other boarding certificates).Online check-in is already available for domestic flights originating from certain cities and international flights originating from Guangzhou and certain international cities (online check-in is not available for flights from Guangzhou to Oakland).
- What should I know during online check-in?
You must have a valid adult e-ticket and provide identity information matching that given when the ticket was reserved. Passengers with paper tickets cannot check in online.
- Can you reserve my seat for longer if I have checked in online?
No, you must arrive at the boarding gate 15 minutes before departure; otherwise, it will be regarded as a voluntary waiver of the seat and your ticket will be dealt with as a voluntary change or refund.
- Is there a time limit for getting my boarding pass?
Different flight routes and airports have different check-in deadlines. Generally, the check-in closing time is 30 minutes before departure, but in some airports it is 45 minutes or one hour before departure.We therefore suggest you check the relevant information before traveling, so as to leave ample time for check-in.Please consult the local airport for any questions.
- What is a coupon?
A coupon is a promotional code issued by the China Southern Airlines website and consisting of 12 numbers and letters with a certain value and validity period. Each passenger can use only one coupon per flight segment.In order to obtain promotional codes, please look out for promotions on the China Southern Airlines website.
- How many membership tiers does Sky Pearl Club have?
Sky Pearl Club has three membership tiers, which are, in descending order:Sky Pearl Gold Card, Silver Card and Base Card.Sky Pearl Club Gold Card members gain SkyTeam Elite Plus status; Sky Pearl Club Silver Card members gain SkyTeam Elite status.Sky Pearl Club Gold Card and Silver Card members enjoy corresponding SkyTeam Elite member services when they travel within the SkyTeam Alliance global airline network.
- May I take my pet into the cabin?
Sorry, pets cannot be taken into the cabin. However, they can be transported in the checked baggage compartment.
- What is the China Southern Airlines Mobile Platform?
The China Southern Airlines Mobile Platform consists of a mobile app and mobile website (m.csair.com). It provides customers with comprehensive mobile services such as ticket booking, check-in, seat selection, ticket refund and change. Using the China Southern Airlines Mobile Platform makes your trip easier and more convenient, while at the same time providing you with more information on discounted products and promotional activities. You can tap here to download the China Southern Airlines app.
- Can I use the VIP lounge?
If you hold a First Class or Business Class ticket, or you are a Sky Pearl Gold Card or Silver Card member, you may use the China Southern Airlines VIP lounge at airports that have signed a VIP lounge usage agreement with China Southern Airlines.
Popular FAQs
Domestic ticket service
Domestic hotline：4006695539-2-4-1
Overseas hotline：+86-4008695539-2-4-1
Service items：change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
International ticket service
Domestic hotline：4006695539-2-4-2
Overseas hotline：+86-4008695539-2-4-2
Service items：change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
Hotel, vacation service
Domestic hotline：4006695539-1-5
Overseas hotline：+86-4006695539-1-5
Service items：Booking for value-added services.
Refund and change
Domestic hotline：95539-2-1-2
Overseas hotline：+86 4008695539-2-1-2
Service items：Change and refund of domestic/international ticket.
Sky Pearl Club
Domestic hotline：020-95539-1-6
Overseas hotline：+86 4008695539-1-6
Service items：Service for Sky pearl members
Others
Email(Domestic)：95539@csair.com
Email(Overseas)：95539@csair.com
Service office
| Country / Region | China |
|---|---|
| City | Aksu |
| Booking department | 1st floor, Tianyuan International Hotel, No.10, Riverside Road, Akesu Tel: 0997-2152777 Fax: 0997-2152777 |
| Airport | Name: Xinjiang Aksu Airport Address: Aksu, Xinjiang Uygur Autonomous Region Tel: 0997-2541861 Fax: 0997-2597558 Business hours: From the departure time to the arrival time of local flights |
| Baggage inquiry | Address: Xinjiang Aksu Airport Tel: 0997-2597558 Fax: 0997-2597558 Business hours: From the departure time to the arrival time of local flights |
| Country / Region | China |
|---|---|
| City | Altay |
| Booking department | 1/F, Xinyangguang Hotel, 400 Jiefang Road, Altay Tel: 0906-2128222 Fax: 0906-2138290 |
| Airport | Name: Xinjiang Altay Airport Address: Altay, Xinjiang Uygur Autonomous Region Tel: 0906-2826116 Fax: 0906-2826116 |
| Baggage inquiry | Address: Altay, Xinjiang Uygur Autonomous Region Tel: 0906-2826116 Fax: 0906-2826116 |
| Country / Region | China |
|---|---|
| City | Baishan |
| Booking department | Ticket Office, Baishan Airport Co., Ltd., Jilin Airport Group Tel: 0439-65853888 Fax: 0439-6339810 |
| Airport | Tel: 0439-6259111 |
| Baggage inquiry | Tel: 0439-6259071 |
| Country / Region | China |
|---|---|
| City | Beijing |
| Booking department | Address 1: CSA Pearl Business Hotel, 10A, East Third Ring Middle Road, Chaoyang District, Beijing Address 2: Head of Island B, Floor 4, Terminal Building, Beijing Daxing International Airport |
| Airport | Name: Beijing Daxing International Airport Address: 4/F, Beijing Daxing International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Changchun |
| Booking department | |
| Airport | Name: CZ Ticket Office of Changchun Longjia International Airport Address: 16 gate, Departure Hall, Changchun Longjia International Airport Tel: 0431-88795566 Fax: 0431-88795567 |
| Baggage inquiry | Tel: 0431-88795352 |
| Country / Region | China |
|---|---|
| City | Changsha |
| Booking department | Address: China Southern Airlines Building, 312 Sanyi Avenue, Kaifu District, Changsha Tel: 0731-82241374,0731-84557088 Service time: 8:30-17:00 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Chengdu |
| Booking department | |
| Airport | China Southern Airlines Co.,Ltd.(Sichuan Branch)Chengdu Ticket Office Address: Chengdu Shuangliu International Airport,Termial 2,Departures Lobby,Floor 3,Ticket Counter M78 ZIP code: 610041 Tel: 028-85205832 |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Chongqing |
| Booking department | Adress: Terminal 3 Chongqing Jiangbei International Airport Tel: 023-88886666 |
| Airport | Name: Jiangbei International Airport Address: Terminal 3, Jiangbei International Airport, Chongqing Tel: 023-88886666 Business hours: 9:00-20:00 |
| Baggage inquiry | Address: Terminal 3, Jiangbei International Airport, Chongqing Tel: 023-88358764 Business hours: time of launch of outgoing flight to end of outgoing flight |
| Country / Region | China |
|---|---|
| City | Dalian |
| Booking department | Address 1: 65 Yingke Road, Ganjingzi District, Dalian, Liaoning Province Tel: 0411-83883613 Fax: 0411-82825398 Address 2: 100 Yingke Road, Ganjingzi District, Dalian Tel: 0411-83882075 Fax: 0411-83882075 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Daqing |
| Booking department | Address: China Southern Office Building, 4 Airport Road, Saertu, Daqing City Tel: 0459-6333123,8998717,8998727 Business hours: 08:30-17:00 |
| Airport | Name: Daqing Saertu Airport Address: 1 Saertu Airport Road, Daqing Tel: 0459-6628789 |
| Baggage inquiry | Address: 1 Saertu Airport Road, Daqing Tel: 0459-6628666-6038 Fax: 0459-6628666-6038 Email: dqaxingli@163.com |
| Country / Region | China |
|---|---|
| City | Fuzhou |
| Booking department | Room2508,No.158 WuSi Road,GuLou Distrct,FuZhou Tel: 0591-87555711 Fax: 0591-87558282 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Guilin |
| Booking department | Name：Guilin Airport Ticket Office of China Southern Airlines Guangxi Branch Address：No.4 tickit counter, island C, terminal 2 of Guilin Airport Tel：0773-8621488 Phone：15277397618 Service Time：06:50a.m. to the last departure flight take off |
| Airport | Name：Guilin Liangjiang Airport Tel：0773-8623547 Phone：15277397618 |
| Baggage inquiry | Address：Guilin Liangjiang Airport Tel: 0773-2845299 Business hours：7*24h |
| Country / Region | China |
|---|---|
| City | Guiyang |
| Booking department | Address : China Southern Airlines Check-in Island B,Terminal 2, Longdongbao International Airport, Guiyang Tel: 0851-85499377 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Guangzhou |
| Booking department | Address 1: Guangzhou Baiyun International Airport Tel: 95539 Address 2: No. 278 Airport Road, Guangzhou Business hours: 9:00-18:00 |
| Airport | Name: Guangzhou Baiyun International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Huhehaote |
| Booking department | Name: Ticket Office, Hohhot Division, China Southern Airlines Address: 8013, Building No. 8, Boshi Mingren Guoji A, No. 8 Zhongshan Donglu, Hohhot City Tel: 0471-6208943 Business hours: 8:30-12:00 14:00-17:30 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Hami |
| Booking department | |
| Airport | Name: Xinjiang Airport (Group) Co., Ltd. Hami Airport Address1: Hami Airport, Jianguo North Road, Hami City, Xinjiang Tel: 0902-6553002 Address2: Office 3575, State Road 312, Hami City Tel: 0902-6553002 |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Hefei |
| Booking department | Address 1: Room 1505, Huijin Building, 66, Feixi Road, Hefei Tel: 0551-64652633 Business Hours: 9:00—11:00 14:00—16：00 Address2: Departure Hall, Hefei Xinqiao Airport Tel: 0551-63775877/63775878 |
| Airport | Name: Hefei Xinqiao Airport | Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Haikou |
| Booking department | Address 1: 47 Longkun South Road, Haikou Tel: 0898-66700803(home)，0898-66710015(abroad) Fax: 0898-66519958 Address 2: Haikou Meilan International Airport Tel: 0898-95539 Fax: 0898-65757326 |
| Airport | Name: Haikou Meilan International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Harbin |
| Booking department | Address 1: Ticket Counter,Island A, Departure Hall Harbin Taiping International Airport Business hours: 6:30–Arrival time of last flight at this airport Address 2: Ticket Office of China Southern Airlines,No. 34, Ganshui Road, Xiangfang District, Haerbin City, Heilongjiang Province Tel: 0451-82344455（international）; 0451-88023794（domestic） Business hours: 08:30-17:00 |
| Airport | Name: Harbin Taiping International Airport |
| Baggage inquiry | Name: First floor，Arrival Hall of Harbin Taiping International Airport Tel: 0451-82894371 |
| Country / Region | China |
|---|---|
| City | Hetian |
| Booking department | Address: 3/F, Tower B, Building 1, Mingmen Hotel, No. 51 Gongyuan Road, Hetian City, Xinjiang Tel: 0903-2025589，0903-2026589 Fax: 0903-2025581 Business hours: 10:00-19:00 |
| Airport | Name: Xinjiang Hetian Airport Address: Yingbin Road No.925 Hetian, Xinjiang Tel: 0903-2086114 Fax: 0903-2933320 Business hours: From the departure time to the arrival time of local flights |
| Baggage inquiry | Address: Yingbin Road No.925 Hetian, Xinjiang Tel: 0903-2086114 Fax: 0903-2933320 Business hours: From the departure time to the arrival time of local flights |
| Country / Region | China |
|---|---|
| City | Hangzhou |
| Booking department | Address 1: 401 Zone C, Euro America Center, 18 Jiaogong Road, Xihu District, Hangzhou Tel: 0571-87960000 Fax: 0571-85302914 Service Time: 08:30-17:30(Monday to Friday); 08:30-12:00，13:30-17:00(Weekend) Address 2: No.13 gate of the Domestic Departure Hall, Xiaoshan International Airport Tel: 0571-86665546 |
| Airport | Name: Xiaoshan International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Jinan |
| Booking department | 55 Chaoshan Street, Jinan Tel: 0531-86911082 Fax: 0531-86113743 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Jieyang |
| Booking department | Address: Departure Hall Gate 3, Jieyang Chaoshan Airport Tel: 0663-3828507 Fax: 0663-3828508 |
| Airport | Name: Jiedong Jieyang Chaoshan Airport Address: Jiedong Jieyang Chaoshan Airport, Denggang Town, Jiedong County, Jieyang City, Guangdong Province Tel: 0663-3828507 Fax: 0663-3828508 |
| Baggage inquiry | Address: Jieyang Chaoshan Airport Arrival Hall Tel: 0663-3828512 Fax: 0663-3828512 email: chenbinhong@csair.com Business hours: Opening Hours: 6: 30–Arrival time of last flight at this airport |
| Country / Region | China |
|---|---|
| City | Jingzhou |
| Booking department | 170Jingsha Avenue, Shashi District, Jingzhou, Hubei Province.（Jingzhou Base of China Southern Airlines） Tel: 0716-8119999 Fax: 0716-8116040 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Karamay |
| Booking department | Address: Pearl Hotel, No.80 Youyi Road, Karamay District , Karamay Tel: 0990-7558108 |
| Airport | Name: Xinjiang Karamay Airport Address: No. 149 Lantian 1st Rd, Karamay District, Karamay City, Xinjiang Uygur Autonomous Region Tel: 0990-6608060 Fax: 0990-6931286 Business hours: From the departure time to the arrival time of local flights |
| Baggage inquiry | Address: No. 149 Lantian 1st Rd, Karamay District, Karamay City, Xinjiang Uygur Autonomous Region Tel: 0990-6931286 Fax: 0990-6931286 Business hours: From the departure time to the arrival time of local flights |
| Country / Region | China |
|---|---|
| City | Kunming |
| Booking department | Address: E320 Counter, Departures Lobby，Floor3, Changshui Airport, Kunming, Yunnan Tel: 0871-67085529，0871-67085528 Fax: 0871-67085530 |
| Airport | Name: Kunming changshui Airport Tel: 0871-67085529，0871-67085528 Fax: 0871-67085530 Business hours: 7 a.m.-end of flight |
| Baggage inquiry | Address: Kunming changshui Airport Tel: 0871-67093615,67093616 Fax: 0871-67093616 Business hours: 8 a.m.-end of flight |
| Country / Region | China |
|---|---|
| City | Korla |
| Booking department | Address: Shopfront at Nanhang Huafu Community, 96 Shihua Avenue, Korla City (opposite to the Postal Building) Tel: 0996-2260611; Fax: 0996-2260900 |
| Airport | Name: Xinjiang Korla Airport Address: Korla Airport, Xinjiang Tel: 0996-2364033 Fax: 0996-2364053 |
| Baggage inquiry | Tel: 0996-2364071 Fax: 0996-2364071 |
| Country / Region | China |
|---|---|
| City | Kashi |
| Booking department | No. 405-1, Caifu Building, No. 1 Tuman Road, Kashi City, Xinjiang Tel: 0998-2527111 |
| Airport | Name: Xinjiang Kashi International Airport Address: 473, Kashi Airport Road, Xinjiang Service number: 0998-2926600 Fax: 0998-2928091 Business hours: From the departure time to the arrival time of local flights |
| Baggage inquiry | Address: 473, Kashi Airport Road, Xinjiang Tel: 0998-2927118 Fax: 0998-2928091 Business hours: From the departure time to the arrival time of local flights |
| Country / Region | China |
|---|---|
| City | Lhasa |
| Booking department | Lhasa Business Department of China Southern Airlines, No. 38 Najin West Road, Chengguan District, Lhasa City Tel: 0891-6818366 Fax: 0891-6831868 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Lanzhou |
| Booking department | Address：International Brand Centre, Floor 30, 298 Jingning Rd, Chengguan District, Lanzhou, Gansu Province Tel: 0931-8459933 Fax: 0931-8429755 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Nanchang |
| Booking department | Address 1: Rooms 903 and 905, Redco Crowne Business Plaza, No. 258 Yanjiang Middle Avenue, Xihu District, Nanchang City Tel: 0791-86166000 Business hours: 8:30-17:00 Address 2: Nanchang Changbei International Airport Terminal 2, Floor 2, Departures Lobby, Aisle B, Counters S02/S03 Tel: 0791-87653601, 0791-87653600 Fax: 0791-87653600 |
| Airport | Name: Nanchang Changbei International Airport Address: B2BG20 Office, Terminal 2 (back of Island C) Tel: 0791-87653601 Fax: 0791-87653600 Business hours: two hours before the first flight to end of flight |
| Baggage inquiry | Address: Baggage inquiry office Tel: 0791-7652586 Fax: 0791-7652586 Business hours: 30 minutes before arrival of the first flight to end of flight |
| Country / Region | China |
|---|---|
| City | Nanjing |
| Booking department | Address: 9th Floor,Block A, SIYA FORTUNE CENTER ,NO.450, South Taiping Road, Qinhuai District, Nanjing Tel: 025-68720568 Fax: 025-68720572 |
| Airport | Address: China Southern Airlines Service Counter , Island H , Domestic Departure , T1 terminal, Nanjing Lukou International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Nanning |
| Booking department | Name: Nanning Airport Ticket Office of China Southern Airlines Guangxi Branch Address: Counter D, 3/F, Terminal Building, Wuxu Airport, Nanning Tel: 0771-2883998 Fax: 0771-2883996 Service Time: 06:30a.m. to Check-in deadline of the last departure flight |
| Airport | Name: Nanning Wuxu Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Nanyang |
| Booking department | |
| Airport | Name: CZ Ticket Office Tel: 0377-62232053 |
| Baggage inquiry | Tel: 0377-62232051 |
| Country / Region | China |
|---|---|
| City | Ningbo |
| Booking department | Rm.C.1903、1905,Hebbang building no.899 tiantong north road,ningbo Tel: 0574-87848999 service time: 09:00-17:00 Monday to Friday (closed on weekends and holidays) |
| Airport | service time: 09:00 a.m.-end of outgoing flight |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Qingdao |
| Booking department | Address 1: 1/F, Huaren International Plaza, 2A, Shandong Road, Shinan District, Qingdao, Shandong Province Tel: 0532-88698255 Fax: 0532-88698254 Address 2: Island B, Departure Hall, 2/F, Qingdao Liuting International Airport Tel: 0532-83789000 Fax: 0532-83789000 |
| Airport | Name: Qingdao Liuting International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Sanya |
| Booking department | Address: Sanya Phoenix International Airport Tel: 0898-95539 |
| Airport | Name: Sanya Phoenix International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Shanghai |
| Booking department | Address: Passengers Experience Center, 1/F, 800 Jinshajiang West Road, Jiading District, Shanghai Tel: 021-33591128 Business Hours: 09:00am – 17:00pm (09:00am – 15:00pm New Year’s Eve – the 3rd day of Lunar New Year) |
| Airport | Address1: Hongqiao airport terminal T2 NO.336、337ticket counter Ticket Counter: Counter 336/337 Tel: 021-22380745 Fax: 021-22380739 Opening hours: 06:20- Flight over Address2: Pudong airport terminal T2 L island China Southern Airlines ticket counter Ticket Counter: Front end of Island L Tel: 021-68339374 Fax: 021-68339348 Opening hours: 05:00-21:30 |
| Baggage inquiry | Address1: Hongqiao airport terminal T2 domestic arrival hall baggage inquiry counter Tel: 021-22380734 Fax: 021-22380735 E- Mail: shalncz@163.com Opening hours: 09:00-23:00 Address2: Pudong airport terminal T2 domestic arrival hall baggage inquiry counter Tel: 021-68339880 Fax: 021-68339997 E- Mail: pvglncz@csair.com Opening hours: 09:00-22:00 |
| Country / Region | China |
|---|---|
| City | Shenyang |
| Booking department | Address 1: 2/F, T3 Terminal Building, Taoxian Airport Fax: 024-89392472 Service Time: 06:30-20:00 (Special note: The sales time for special passenger tickets (for those flying without children) is until 17:00. ) Address 2: Staff Service Center, No. 3 Xiaoheyan Road, Dadong District, Shenyang Tel: 024-23197509 Fax: 024-23197297 Service Time: 08:30-17:00 |
| Airport | Name: Taoxian Airport Address: 2/F, Terminal Building, Taoxian Airport Tel: 024-89392859 |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Shenzhen |
| Booking department | Address: Located at the front of Island A, Shenzhen Bao'an International Airport, T3 Tel: 0755-23453700 Service Time: From Monday to Sunday 08:30-17:30 |
| Airport | Name: Baoan Airport Address: Terminal 3, Baoan Airport, Shenzhen Tel: 0755-23453756 Fax: 0755-23459500 Email: LIHAIWEI@CSAIR.COM Service Time: 08:00-20:00 from Monday to Friday |
| Baggage inquiry | Address: Terminal 3, Baoan Airport, Shenzhen Tel: 0755-23453713 Fax: 0755-23453714 Email: SZXLNCZ@CSAIR.COM Service Time: 08:00-20:00 from Monday to Friday |
| Country / Region | China |
|---|---|
| City | Taipei |
| Booking department | Address: 1F NO.69 SEC3 MINSHENG EAST ROAD ZHONGSHAN DISTRICT,TAIPEI Phone: 00886-2-25099555 Fax: 00886-2-25099558 |
| Airport | Name: Taiwan Taoyuan International Airport Phone: 00886-3-3983998 Fax: 00886-3-3982868 |
| Baggage inquiry | Address: China Airlines Tel: 00886-03-3834678 |
| Country / Region | China |
|---|---|
| City | Shantou |
| Booking department | Address: No. 28 Chunjiang Road, Longhu District, Shantou City Tel: 0754-88858885 Business hours: 08:30-18:00 from Monday to Sunday |
| Airport | Name: Shantou Waisha Airport Address: Waisha Airport, Longhu District, Shantou Tel: 0754-86109905 Fax: 0754-86169351 Email: sunzhihong@csair.com Business hours: 6:30 a.m. to end of initial flight |
| Baggage inquiry | Address: 0754-88630031 Tel: 0754-88630031 Fax: 0754-88630031 Email: chenbinhong@csair.com Business hours: 6:30 a.m. to time of flight arrival |
| Country / Region | China |
|---|---|
| City | Taiyuan |
| Booking department | Address: B-1002, Dingtaifenghua Building, 6 Bingzhou Road, Taiyuan Tel: 0351-7040218; Office hours: Monday to Friday, 08: 30-12: 00 & 14: 00-17: 30 |
| Airport | Name: Taiyuan Wusu International Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Urumqi |
| Booking department | |
| Airport | Name: Urumqi Diwopu Airport Address: Diwopu Airport, Urumqi, Xinjiang Tel: 0991-3801453 |
| Baggage inquiry | Baggage loss/damage Address: Diwopu Airport, Urumqi, Xinjiang Tel: 0991-3800234 Email: xlcx@xjair.com |
| Country / Region | China |
|---|---|
| City | Wenzhou |
| Booking department | Address: Room 506, Wenzhou Aviation Headquarters Building, No. 299 Yongning West Road, Yongzhong Street, Longwan District, Wenzhou Tel: 0577-88655111 Fax: 0577-88655900，0577-88655917 |
| Airport | Address: Wenzhou Longwan International Airport Terminal 2 Departures Lobby FW9-L6 (facing check-in Aisle A) China Southern Airlines general service counters Tel: 0577-85805639 |
| Baggage inquiry | Tel: +86 577-85807459 |
| Country / Region | China |
|---|---|
| City | Wuhan |
| Booking department | Name: Hankou Center Ticket Office, China Southern Airlines Ltd. Hubei Branch Address: Floor 1, Flanking of CSA Building, Minghang Lane No,2, Jianghan District Tel: 027-83622000 Service Time: Monday to Friday 8:30-17:30 |
| Airport | Name: Wuhan Tianhe Airport Address: China Southern Airlines service counter, Wuhan Tianhe Airport, Terminal T3, 4th floor, Island J Tel: 027-65590821 |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Xi'an |
| Booking department | Address 1: F1, China Development Bank Tower, No.2, Gaoxin 1st Road, Xi‘an Tel: 029-68683866/68683868 Fax: 029-68683866/68683868 Address 2: Terminal 3, Xi'an Xianyang Airport Tel: 029-88798053 Fax: 029-88798053 |
| Airport | Name: Xi'an Xianyang Airport |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Hong Kong |
| Booking department | Address: Unit B1, 9/F., United Centre, 95 Queensway, Admiralty, Hong Kong. Tel: 00852-29295033 Fax: 00852-28667323 Email: counter@cs-air.com.hk |
| Airport | Name: Hong Kong International Airport Address: Unit 204, CNAC House, 12 Tung Fai Road, Hong Kong International Airport Lantau, Hong Kong. Tel: 00852-27698429 Fax: 00852-22610287 Email: hkgapcz@cs-air.com.hk Business Hours: 0830-1700 |
| Baggage inquiry | Name: Jardine Airport Services Limited | Baggage Services Office Address: Unit 209, 2/F, Airport World Trade Centre 1 Sky Plaza Road, Hong Kong International Airport. Tel: 00852-21864412 Fax: 00852-23824543 Email: bs.g1@jasg.com |
| Country / Region | China |
|---|---|
| City | Xining |
| Booking department | Address: NO.32 Ba Yi Road(west)XiNing QingHai Tel: 0971-8820695 |
| Airport | Name: Cao Jia Bao Airport Address: Cao Jia Bao Airport Tel: 0971-8188114 Fax: 0971-8188176 Business hours: 5:40 a.m.-end of flight |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Xiamen |
| Booking department | Address: 631 Hubin South Road, Siming District, Xiamen Tel: 0592-5117777 Fax: 0592-5119702 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Yanji |
| Booking department | Address: Jindalai No. 1 Community, Jindalai Square East, Yanji City Tel: 0433-2702000 Fax: 0433-2739975 |
| Airport | Tel: 0433-2234433 |
| Baggage inquiry | Tel: 0433-2237052 |
| Country / Region | China |
|---|---|
| City | Yining |
| Booking department | Address: Building A, Huacheng Hotel, No. 7 Junken Road, Yining City, Xinjiang, China Tel: 0999-8096539 Service Time: 10:00-19:00 |
| Airport | Name: Xinjiang Yining Airport Address: 144 Yining Airport Road, Xinjiang Tel: 0999-8222262,0999-8225375 |
| Baggage inquiry | Address: 144 Yining Airport Road, Xinjiang Tel: 0999-8225351 Fax: 0999-8223131 |
| Country / Region | China |
|---|---|
| City | Yiwu |
| Booking department | 17 Zhongcheng North Road, Yiwu, Zhejiang Province Tel: 0579-85538222 Fax: 0579-85539177 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Zhuhai |
| Booking department | Address: China Southern Airlines Ticket Counter, F2, Departure Hall, Zhuhai Sanzao Airport Terminal Tel: 0756-7772400 Fax: 0756-7772400 Service time: 7:00-19:30 Monday to Sunday Address: 8F, CITIC CSAir Building, Jida, Xiangzhou District, Zhuhai Tel: 0756-3368822 Service time: 08:30－17:30 Monday to Sunday |
| Airport | Name: Zhuhai Sanzao Airport Terminal |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Zhang Jiajie |
| Booking department | Address: No. 380 Ziwu Road (next to China Southern Airlines Fulilai Hotel), Zhangjiajie, Hunan Tel: 0744-8231777 Business Hours: 08:30-17:00 from Monday to Sunday |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Zhanjiang |
| Booking department | Crowne Plaza Hotel, No. 31 Leshan Avenue, Development Zone, Zhanjiang City, Guangdong Province Tel: 0759-3200300，0759-3335588 Fax: 0759-3351199 |
| Airport | |
| Baggage inquiry |
| Country / Region | China |
|---|---|
| City | Zhengzhou |
| Booking department | Address 1: 129 Zhengbian Road, Zhengzhou, Henan Province Tel: 0371-66528888 Fax: 0371-65752033 Address 2: 1 Huzhu Road, Zhengzhou, Henan Province Tel: 0371-67946301，0371-67714550，0371-67950775; Fax: 0371-67714550 |
| Airport | Name: CZ Ticket Office Address: Departure Hall Entrance 3, Terminal 2, Zhengzhou Xinzheng International Airport Tel: 0371-68518888 Business hours: 5:40 a.m.-end of outgoing flight |
| Baggage inquiry | Address: CSAir Baggage Inquiries Desk, Building 2 Arrival Hall, Terminal 2 Zhengzhou Xinzheng International Airport Tel: 0371-68518925,0371-68518315 Business hours: 8:30a.m.-end of incoming flight |
| Country / Region | Australia |
|---|---|
| City | Brisbane |
| Management area | Queensland, Northern Territory |
| Booking department | Address: Wesley House Level 6,140 Ann St, QLD 4000 Phone: +61 1300 889 628 Fax: +61 7 3087 2711 Email: bneres@csair.com.au |
| Airport | Address: LEVEL 1 G52, International Terminal, Brisbane Airport QLD 4009 Phone: 0061 7 38605510 Email: bneairport@csair.com.au Open hours: 06:00-14:00 |
| Baggage inquiry | Address: Level 1, International Terminal, Brisbane Airport QLD 4009 Phone: 1800 452 308 Email: bne.baggageservices@dnata.com.au |
| Country / Region | Australia |
|---|---|
| City | Sydney |
| Management area | New South Wales, Canberra, and all area in Oceania excluding Australia and New Zealand |
| Booking department | Address: 120 Clarence St., Sydney NSW 2000 Phone: 0061 1300 889 628 Fax: 00612 9231 1968 Email: sydres@csair.com.au |
| Airport | Name: Sydney International Airport Address: Suit 1097, L3 Terminal 1 Tel: 0061 2 8338 9808 Fax: 0061 2 8339 9809 Email: sydaptgroup@csair.com.au |
| Baggage inquiry | Address: TollDnata Sydney Airport Tel: 0061 2 9667 9989 Fax: 0061 2 9667 9928 Email: syd_ll@tolldnata.com |
| Country / Region | Australia |
|---|---|
| City | Perth |
| Management area | West Australia, Australia |
| Booking department | Adress: Suite 4 (Lev 2), 3 De Vlamingh Avenue, East Perth WA 6004 Phone: 0061 1300 889 628 or 006189492 5366 Fax: 0061-8-94925333 Email: Perres@csair.com.au |
| Airport | Name: Perth Airport Adress: 9/383 Horrie Miller Drive, Perth International Airport , Perth, WA 6105 Phone: 0061-8-94925300 Fax: 0061-8-94925300 Email: Fernando@csair.com.au Office hours: Monday07:00-15:00, Tuesday、Friday18:00-02:00+, Thursday、Sunday5:00-13:00 |
| Baggage inquiry | Adress: Toll Dnata, 2/383 Horrie Miller Drive, Perth International Airport, WA 6105 Phone: 0061-8-94798109/8192/8184 Fax: 0061-8-94798115 Email: tas_btuper@dnata.com.au |
| Country / Region | Australia |
|---|---|
| City | Melbourne |
| Management area | Victoria State, Tasmania, South Australia |
| Booking department | Address: Level 6, 342 Flinders Street, Melbourne, VIC Australia 3000 Tel: 0061 1300 889 628 Fax: 0061 3 9670 9992 Email: melres@csair.com.au |
| Airport | Name: Melbourne Airport Address: China Southern Airlines, Level2, Melbourne Airport Terminal 2,VIC 3045 Tel: +61 3 9338 9919 Email: melairport@csair.com.au |
| Baggage inquiry | Address: Dnata Baggage Services, Ground level Melbourne Airport (between Terminal 1 and International Terminal 2) Tel: 1800 452 308 Email: baggageservices@dnata.com |
| Country / Region | Russia |
|---|---|
| City | Vladivostok |
| Management area | Vladivostock, Russian Federation |
| Booking department | Email: renghm@csair.com |
| Airport | Name: Vladivostok Airport |
| Baggage inquiry |
| Country / Region | Russia |
|---|---|
| City | Novosibirsk |
| Management area | Novosibirsk ,Russia |
| Booking department | Address: krasnii prospect 77/1 office NO.45. Phone: 007-383-2495539 Duty Phone: 007-383-2495539 Fax: 007-383-2899798 Email: czovb@mail.ru |
| Airport | Name: novosibirsk Airport Address: Ob city, Novosibirsk Airport Phone: 007-383-2495539 Duty Mobile: 007-383-2495539 Email: czovb@mail.ru |
| Baggage inquiry | Baggage loss/damage Address: novosibirsk Airport，Baggage Inquiry office Phone: 007-383-2169766 Email: czovb@mail.ru |
| Country / Region | Russia |
|---|---|
| City | Moscow |
| Management area | Russia(Novosibirsk excluded), Ukraine, Belarus, Estonia, Latvia, Lithuania, Moldova |
| Booking department | Address: No.74-1 Prospekt Mira,Moscow Russia Phone: 007-495-9874629 Fax: 007-495-9874630 Email: csnmow@mail.ru |
| Airport | Name: Sheremetuevo International Airport Address: Khimky town ,Moscow region, 141400, russian Tel: 007-495-2259248/007-495-5788417 Fax: 007-495-9563134 Business hours: 1800-2400 |
| Baggage inquiry | Address: sheremetuevo international airport Tel: 007-495-7238223 (TD),007-495-7538641（TF） |
| Country / Region | Russia |
|---|---|
| City | Khabarovsk |
| Management area | Khabarovsk, Russian Federation |
| Booking department | Address: ROOM 205 INTERNATIONAL TERMINAL OF KHABAROVSK AIRPORT,RUSSIA Phone: 007-4212-219670 Fax: 007-4212-219670 Email: nhblbsc@163.com |
| Airport | Name: Khabarovsk Airport Tel: 007-4212-262039/007-4212-334562 Fax: 007-4212-262039 |
| Baggage inquiry |
| Country / Region | Georgia |
|---|---|
| City | Tbilisi |
| Management area | |
| Booking department | Address: 11 Apakidze str. Tbilisi, Georgia Phone: +995 790 703030/+995 32 2236683 Duty Mobile: +995 790 703030 Email: Tbilisi@csair.com |
| Airport | Name: Shota Rustaveli Tbilisi International Airport Address: Tbilisi International Airport, 0158. Tbilisi, Georgia Phone: +995 32 310 341 /+995 32 310 421 Duty Mobile: +995 32 2310 421 Email: info.tbs@tav.aero |
| Baggage inquiry | Baggage Delay/Damage Address: Tbilisi International Airport,Lost And Found Luggage Phone: +995 32 2310263，595999731 Email：info.tbs@tav.aero |
| Country / Region | Korea |
|---|---|
| City | Seoul |
| Management area | Republic of Korea |
| Booking department | Address: 12F,50,Eulji-ro,Jung-gu,Seoul,04534,Rep.of KOREA Phone: 0082-2-775-9070 Fax: 00822-7731700/00822-7759575 Email: selcsair@csair.com |
| Airport | Name: Seoul Incheon International Airport Address: 2128B,272, Gonghang-ro, Jung-gu, Incheon Tel: 0082-32-743-3455-6 Fax: 0082-32-744-3460 Business hours: 09:30-18:00 |
| Baggage inquiry | Address: 2128B,272, Gonghang-ro, Jung-gu, Incheon Tel: 0082-32-743-3459 Fax: 0082-32-744-3460 Email: icnbaggage@naver.com |
| Country / Region | Korea |
|---|---|
| City | Busan |
| Management area | |
| Booking department | Address: 5F DONGGA-IBLO B/D,#53-11,JUNGANG-DONG 4GA,JUNG-GU, BUSAN,KOREA Phone: 0082-51-469-9075 Fax: 0082-51-4698890 Email: puscz@csair.com |
| Airport | Name: Busan Gimhae International Airport Address: China Southern 3fl00r,Gimhae International Airport, Daejeo 2-dong, Gangseo-gu, Busan, Korea Tel: 0082-51-972-9075 Fax: 0082-51-972-9077 Email: puscz@csair.com Business hours: 09:00 - 18:00 |
| Baggage inquiry | Address: 3th floor, Gimhae International Airport, Daejeo 2-dong, Gangseo-gu, Busan, Korea Phone: 0082-51-972-9075 Fax: 0082-51-972-9077 Email: puscz@csair.com |
| Country / Region | HKorea |
|---|---|
| City | Cheongju |
| Management area | |
| Booking department | Address: (28142) 3th floor, Korea Airports Corporation building, 980, Ochang-daero, Ipsang-ri, Naesu-eup, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea Phone: 0082-43-215-9070 Fax: 0082-43-212-9071 Email: bianxiangxun@csair.com |
| Airport | Address: (28142) 3th floor, Korea Airports Corporation building, 980, Ochang-daero, Ipsang-ri, Naesu-eup, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea Phone: 0082-43-215-9070 Fax: 0082-43-212-9071 Email: bianxiangxun@csair.com |
| Baggage inquiry | Address: (28142) 3th floor, Korea Airports Corporation building, 980, Ochang-daero, Ipsang-ri, Naesu-eup, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea Phone: 0082-43-215-9070 Fax: 0082-43-212-9071 Email: bianxiangxun@csair.com |
| Country / Region | Kazakhstan |
|---|---|
| City | Nur-Sultan |
| Management area | Nur-Sultan |
| Booking department | Address: Beijing Palace Soluxe Hotel Astana, 16floor,1floor, Syganak 27 street, Esil district, Nur-Sultan, Kazakhstan. Phone: 007-7172-539206, 539357 Duty Mobile: 007-702-9895539 Fax: 007-7172-539301 Email: c.s.a.astana@gmail.com |
| Airport | Name: Nur-Sultan International Airport Address: Esil district, Samal str.14, Nur-Sultan Interntional Airport, Nur-Sultan, Kazakhstan. Phone: 007-7172-702999 Duty Mobile: 007-702-9895539 Email: c.s.a.astana@gmail.com |
| Baggage inquiry | Baggage Delay/Damage Address: Beijing Palace Soluxe Hotel Astana, 16floor,1floor, Syganak 27 street, Esil district, Nur-Sultan, Kazakhstan. Duty Mobile: 007-702-9895539 Email: c.s.a.astana@gmail.com |
| Country / Region | Kingdom of Cambodia |
|---|---|
| City | Phnom Penh |
| Management area | Cambodia |
| Booking department | Address: C/O SHOP F,G,H,I GROUND FLOOR, PHNOM PENH HOTEL, NO.53 MONIVONG BLVD, PHNOM PENH, KINGDOM OF CAMBODIA Phone: 00855-23-430877; Fax: 00855-23-430677 |
| Airport | Name: Phnom Penh International Airport Address: National Road N.4,Dangkor District,Phnom Penh Phone: 00855-23-890890 |
| Baggage inquiry | Address: Lost n Found office,Phnom Penh International Airport Phone: 00855-23-890520 extension to lost n found |
| Country / Region | Kingdom of Cambodia |
|---|---|
| City | Siem Reap |
| Management area | Siem Reap |
| Booking department | |
| Airport | Name: Siem Reap International Airport Address: National Road N.6 Phone: 00855-63-761261 |
| Baggage inquiry | Address: Lost n Found office,Phnom Penh International Airport Phone: 00855-61-222 017 |
| Country / Region | Kyrgyzstan |
|---|---|
| City | Bishkek |
| Management area | |
| Booking department | Address: Manas Avenue 41A-4 Phone: 0777999938 Email: bishkek@csair.com |
| Airport | Name: Manas International airport Phone: 0312-693109 |
| Baggage inquiry | Baggage loss/damage Phone: 0312-693663 |
| Country / Region | Kyrgyzstan |
|---|---|
| City | Osh |
| Management area | |
| Booking department | Address: 1st Floor, Shanghai city Hotel, Nurmatova street 22，Osh, Kyrgyzstan Phone: 00996-776998888 Email：osh@csair.com |
| Airport | Name：Osh Airport Address: Osh Airport Phone: +996 /3222/ 90101 Fax：+996 (3222) 90016 Email: osh@airport.kg Business hours：24hours |
| Baggage inquiry | Baggage inquire／damage Address: Osh Airport Phone: +996 (3222) 90101, 90003 Email：osh@airport.kg |
| Country / Region | Bangladesh |
|---|---|
| City | Dhaka |
| Management area | Bangladesh |
| Booking department | Address: Green Grandeur（9th Floor), 58/E, Kamal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh. Tel: 0088-02-9882745 Duty Mobile: 0088-01841-411780/ 0088-01841-411781 Fax: 0088-02-9886646 Email: dacsale@csair.com |
| Airport | Name: Dhaka Hazrat Shahjalal International Airport Address: Room#48, Level#03, Hazrat Shahjalal International Airport,Terminal#01, Dhaka–1229, Bangladesh Tel: 0088-02-8901045 Duty Mobile: 0088-01811-411704 Email: dacstation@csair.com |
| Baggage inquiry | Address: Room#48, Level#03, Hazrat Shahjalal International Airport, Terminal#01, Dhaka–1229, Bangladesh. Tel: 0088-01811-411704 Email: dacstation@csair.com |
| Country / Region | Malaysia |
|---|---|
| City | Kuala Lumpur |
| Management area | Malaysia (Johor Bahru and Penang excluded) |
| Booking department | Address: 16TH FLOOR,PLAZA OSK,JALAN AMPANG,50450 KUALA LUMPUR,MALAYSIA Phone: 0060-3-2163-9977 Fax: 0060-3-2163-9911 Email: kulcsa@gmail.com |
| Airport | Name: Kuala Lumpur International Airport Address: LOT N5, LEVEL 4, MAIN TERMINAL BUILDING, KUALA LUMPUR INTERNATIONAL AIRPORT-SEPANG, 64000 SEPANG, SELANGOR DARUL EHSAN. MALAYSIA. Tel: 00603-87872858 Fax: 00603-87872878 Email: kulapcz@yahoo.com Business hours: 10:30 a.m.-11:30 a.m./2:30 p.m.-8:30 p.m. (Mon.-Sun.) |
| Baggage inquiry | Address: LOT N5, LEVEL 4, MAIN TERMINAL BUILDING, KUALA LUMPUR INTERNATIONAL AIRPORT-SEPANG, 64000 SEPANG, SELANGOR DARUL EHSAN. MALAYSIA. Tel: 00603-87872858 Fax: 00603-87872878 Email: kulapcz@yahoo.com |
| Country / Region | Malaysia |
|---|---|
| City | Penang |
| Management area | Penang |
| Booking department | Address: SUITE 7D , 7TH FLOOR , MENARA BHL 51, JALAN SULTAN AHMAD SHAH, 10050 PENANG MALAYSIA Phone: 006-04-2278878 Fax: 006-04-2278879 Email: csnpg@outlook.my |
| Airport | Name: Penang International Airport Address: PENANG INTERNATIONAL , 11900 Bayan Lepas , Penang, Malaysia Phone: 006-04-6414801 Fax: 006-04-6414800 Email: cz_pen@yahoo.com Business time: 0700-1400 and 2000-2130 |
| Baggage inquiry | Address: PENANG INTERNATIONAL , 11900 Bayan Lepas , Penang, Malaysia Phone: 604-6414801 /604-6190308 / 604-6190116 Fax: 604-6414800 Email: cz_pen@yahoo.com, mhlbag@malaysiaairlines.com |
| Country / Region | United States |
|---|---|
| City | Chicago |
| Management area | |
| Booking department | Address: CARGO BUILDING 517 A.M.F., O'HARE INTERNATIONAL AIRPORT P.O. BOX 66208, CHICAGO, IL 60666 Phone: 001-773-6018800 Fax: 001-773-6018866 |
| Airport | Name: Chicago O'Hare International Airport |
| Baggage inquiry |
| Country / Region | United States |
|---|---|
| City | Los Angeles |
| Management area | North America and South America |
| Booking department | Address: 17800 Castleton ST. Suite 488, City of Industry, CA 91748 Customer Service Number: 1-888-338-8988（M-F 6:30am-5pm PST） Headquarters: 011-86-40086-95539 (24/7) Sales Support Number: 1-323-628-6898（7am-7pm PST） Email: info@csair.us |
| Airport | Name: Los Angeles International Airport Terminal: Tom Bradley International Terminal Tel: 1-310-410-1318 |
| Baggage inquiry | Baggage loss/damage Tel: 1-866-767-2247 EXT 9 |
| Country / Region | United States |
|---|---|
| City | New York |
| Management area | United States of America, Central and South America |
| Booking department | Phone: 001-3236286898 Business Hours: Monday-Friday Eastern time 8:30-17:00 PST Except for holidays Non-Business Hours Phone：8883388988/011-86-40086-95539 (24/7) Email: nycsales@csair.us |
| Airport | Name: JFK International Airport Tel:1-(718)-751-4682 |
| Baggage inquiry | Tel:1-718-360-8930 Email: jfklostnfound@swissport.com |
| Country / Region | United States |
|---|---|
| City | San Francisco |
| Management area | United States of America |
| Booking department | Tel: +1-888-338-8988/011-86-40086-95539 (24/7) Business hours: M-F 6:30am-5pm PST Except for holidays Email: info@csair.us |
| Airport | Name: SFO International Airport Tel: +1 (650) 821-0230 |
| Baggage inquiry | Baggage loss/damage Tel: +1 (650) 821-0230 Email: sfoapcz@csair.us |
| Country / Region | Japan |
|---|---|
| City | Osaka |
| Management area | Kansai Japan, Midland Area, Hokuriku |
| Booking department | Address: SHINANOBASHI MITSUI BLDG 1F.1--11-7UTSUBOHOMMACHI NISHI-KU,OSAKA,JAPAN 550-0004 Phone: 0081-6-64486655; Fax: 0081-6-64486656 |
| Airport | Name: Osaka International Airport Tel: 0081-7-24568237 |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Nagoya |
| Management area | |
| Booking department | Address: NAGOYA-SHI,NAKA-KU NISHIKI 2-CHO-ME 16-26,SC FUSHIMI BUILDING 1F,AICHI,JAPAN Phone: 0081-52-2188070; Fax: 0081-52- 2188071 |
| Airport | Name: Nagoya Airport Tel: 0081-56-9387528 Fax: 0081-56-9387529 |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Toyama |
| Management area | |
| Booking department | Address: TOYAMA-SHI,OKUDA-SHIN-MACHI 8-1 1F,TOYAMA,JAPAN Phone: 0081-76-4433895 Fax: 0081-76-4433896 |
| Airport | Name: Toyama Airport |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Tokyo |
| Management area | Kanto Japan |
| Booking department | Address: 10F, Hibiya Bldg., 1-1-1, Shinbashi, Minato-ku, Tokyo, Japan Phone:0081-3-5157-8011 Fax: 0081-3-3502-8899 |
| Airport 1 | Name: Narita Airport Tel: 0081-476-30-0105 |
| Airport 2 | Name: Haneda Airport Address: 2-6-5, Haneda airport, Ota-ku, Tokyo, Japan 144-0041 Tel: 0081-3-6428-0355 |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Fukuoka |
| Management area | Kyusyu, North Kyusyu, Okinawa, Chugoku |
| Booking department | |
| Airport | Name: Fukuoka Airport Address: FUKUOKA AIRPORT INTERNATIONAL TERMINAL 3F, 739,OOAZA-AOKI,HAKATA-KU,FUKUOKA CITY,JAPAN 812-0851 Phone:0081-92-477-0288 Fax: 0081-92-477-0310 |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Niigata |
| Management area | |
| Booking department | |
| Airport | Name: Niigata Airport Address: 1F Niigata airport., 3710, Matsuhama-cho, Niigata-shi, Niigata, Japan 950-0001 Phone: 0081-25-279-1521 Service time: 9:30-17:30 |
| Baggage inquiry |
| Country / Region | Tajikista |
|---|---|
| City | Khujand |
| Management area | khujand city |
| Booking department | Address: 189A, Kamoli khujandi Street,Khujand,Sogd province, Tajikistan Phone: 00992-92-8437228 Duty Mobile: 00992-928432299 Email: khujand@csair.com |
| Airport | Name: Khujand international airport Address: Tajikistan.Sogd.B.Gafurov reg-n.Khudzhand Airport.735715 Phone: 00992-8342266588 Duty Mobile: +992 47 448 95 95 Email: info@sogdavia.com |
| Baggage inquiry | Baggage Delay/Damage Address: Tajikistan.Sogd.B.Gafurov reg-n.Khudzhand Airport.735715 Phone: 00992-9191980 Email: info@sogdavia.com |
| Country / Region | Tajikistan |
|---|---|
| City | Dushanbe |
| Management area | Dushanbe |
| Booking department | Address：CAPITALS BUSINESS CENTRE，TUERXUN. ZUODA ROAD, DUSHANBE CITY, REPUBLIC OF TAJIKISTAN Phone: 00992-44-6106888 Email：dushanbe@csair.com |
| Airport | Name：Dushanbe international airport Address：734012,Dushanbe, Tajikistan, M. Mastongulov str., apt. 32/2 Phone: +992 47 449 42 33 Email：info@airport.tj |
| Baggage inquiry | Baggage Delay／Damage Address：734012,Dushanbe, Tajikistan, M. Mastongulov str., apt. 32/2 Phone: 00992- 223-16-34 Email：info@airport.tj |
| Country / Region | Turkmenistan |
|---|---|
| City | Ashgabat |
| Management area | Turkmenistan |
| Booking department | Address: Room 206, Platinum Hotel, 141/1 Mahetumugulei Avenue, Ashgabat, Turkmenistan. Phone: 00993-12-363995 Fax: 00993-12-364451 Email: Ashgabat@csair.com Service time: 10:00-17:30 from Monday to Friday， 10:00-13:00 on Saturday |
| Airport | Address: Ashgabat Airport T1 Tel: 00993-65613046 |
| Baggage inquiry | Address: Ashgabat Airport T1 Phone: 00993-12-232035 Service time: 24 hours |
| Country / Region | Uzbekistan |
|---|---|
| City | Tashkent |
| Management area | Tashken |
| Booking department | Address: BABUR STREET 34/A, 2ND Floor, 3,TASHKENT, UZBEKISTAN. Phone: 00998-71-2318880 Email: tashkent@csair.com |
| Airport | Name: TASHKENT International Airport Address: Level#03, TASHKENT International Airport,Terminal#02, Tashkent, Uzbekistan. Email: tashkent@csair.com Business hours: From the departure time to the arrival time of local flights |
| Baggage inquiry | Baggage Delay/Damage Address: TASHKENT International Airport,Terminal#02, Tashkent, Uzbekistan. Phone: 00998-71-1402914 |
| Country / Region | New Zealand |
|---|---|
| City | Auckland |
| Management area | New Zealand |
| Booking department | Address: Ground Floor，9 Nelson Street，Auckland，NewZealand，1010 Business Phone: +64 9 3020666 Business hour: 10:00-18:00 Monday to Friday，Breaking on weekends and public holidays in New Zealand. Phone: 0800895539（Free service telephone inside New Zealand territory）. Email: AKLRES@CSAIR.CO.NZ （About problems concerning tickets and other services）. |
| Airport | Address: Room G20 Mezzanine floor, Auckland Terminal, PO BOX 105740, Auckland 1143 Phone: 006495510555 Email: aklapt@csair.co.nz |
| Baggage inquiry | Baggage Delay/Damage Phone: 006495510555 |
| Country / Region | Singapore |
|---|---|
| City | Singapore |
| Management area | Singapore and Johor, Malaysia |
| Booking department | Address: 152 Beach Road #19-05 The Gateway East Singapore 189721 Tel: 0065-62233233 Fax: 0065-62233112 Email: ticketing@csair.com.sg Operating hours: Mon-Fri 0900-1730, except Singapore Public Holiday and weekend. |
| Airport | Name: Singapore Changi Airport Address: 03-89 Passenger Terminal Building 1 Changi Airport Singapore 819642 Tel: 0065-65420338 Fax: 0065-65420298 Email: sinapcz@singnet.com.sg Operating hours: Mon-Fri 0900-1700 Sat-Sun 0900-1300 |
| Baggage inquiry | Name: Singapore Changi Airport Address: 03-89 Passenger Terminal Building 1 Changi Airport Singapore 819642 Tel: 0065-65420338 Fax: 0065-65420298 Email: sinapcz@singnet.com.sg |
| Country / Region | United Kingdom |
|---|---|
| City | London |
| Management area | |
| Booking department | Address: World Business Centre Two Newell Road, London Heathrow Airport Hounslow, Middlesex TW6 2SF Phone: 0044-(0)203-668-0866 Email: chinasouthern_uk@gmail.com |
| Airport | Name: Heathrow Airport Address: Room 4007 North East Extension Terminal Four,Heathrow Airport London UK TW6 3XA Phone: 0044-(0)20-87454563 Fax: 0044-(0)20-87454564 Email: csair.heathrowairport@hotmail.com Business hours: 15:00-22:00 |
| Baggage inquiry | Baggage Delay/Damage Phone: 0044-(0)2087456159 (7 Days a week 05:30-22:30 GMT ) |
| Country / Region | Iran |
|---|---|
| City | Teheran |
| Management area | Iran |
| Booking department | Address: No.1643,safiran building,shariati road.tehran-iran Phone: 0098 21 22645403-7 Duty Mobile: 0098-0912-6105907，0098-912-1906982 Fax: 0098 21 22645399 Email: Email：czreservation@gmail.com |
| Airport | Name: Iran Imam Khomeini International Airport Address: Iran Imam Khomeini International Airport Phone：0098-21-55678335 Fax：0098-21-55678335 Email：Irancsn@gmail.com Business hours：07:30 PM – 00:30 AM on flight days |
| Baggage inquiry | Baggage Delay/Damage Address: Part B - first floor(Arrival Section) -Imam Khomeini International Airport Phone: +98 21 51007486/87 Fax：0098-21-46628275 Email: Ika.baggage@iranair.com |
| Country / Region | India |
|---|---|
| City | Delhi |
| Management area | India, Maldives |
| Booking department | Address: 12th Floor, Gopal Dass Bhawan, 28, Barakhamba Road New Delhi 110 001 Phone: 0091-11-43596075/77/78 Fax: 0091-11-23737453 Email: reservation@csair.co.in |
| Airport | Name: Delhi Airport Address: Room No 1, CIP Level Indira Gandhi International Airport Terminal-3，New Delhi-110037，INDIA Phone: 0091-11-61238358/59 Fax: 0091-11-61238358 Email: delapcz@yahoo.in |
| Baggage inquiry |
| Country / Region | Indonesia |
|---|---|
| City | Jakarta |
| Management area | Indonesia |
| Booking department | Address:The East 09th Floor Unit 07 Jl.Lingkar Mega Kuningan Kav E3.2 No.1,Jakarta Phone: 0062-21-57958222 Fax: 0062-21-57958221 Email: info@cs-air.co.id |
| Airport | Name: Jakarta International Airport |
| Baggage inquiry |
| Country / Region | Vietnam |
|---|---|
| City | Hanoi |
| Management area | Northern part of Vietnam |
| Booking department | Address: GROUND FLOOR DAEHA BUSINESS CENTER 360 KIMMA STREET BA DINH DISTRICT HANOI VIETNAM Phone: 0084-4-37716611/0084-4-8866404 Fax: 0084-4-37716600 Email: cz-sales@csair.com.vn |
| Airport | Name: Hanoi International Airport |
| Baggage inquiry |
| Country / Region | Vietnam |
|---|---|
| City | Ho Chi Minh |
| Management area | Midland and Southern part of Vietnam |
| Booking department | Address: 21-23 NGUYEN THI MINH KHAI ST.DIST.1 HO CHI MINH CITY VIETNAM Phone: 0084-28-38235588 Fax: 0084-28-38237003 Email: sgn@csair.vn |
| Airport | Name: Ho Chi Minh Tan Son Nhat International Airport Phone: 0084-918387318 Email: sgnapcz@csair.vn |
| Baggage inquiry | Baggage Delay/Damage Phone: 0084-918387318 Email: sgnapcz@csair.vn |
| Country / Region | China |
|---|---|
| City | Shijiazhuang |
| Booking department | |
| Airport | Name: Hebei Airport Management Holding Co.Ltd Address: ShiJiazhuang Zhengding International Airport,Xinchengpu Zhengding，Shijiazhuang,Hebei Province. Tel: 086-0311-96360 Duty Mobile: 086-0311-96360 Email: dacap@csair.com.bd |
| Baggage inquiry | Address: The hall of the first floor. Tel: 086-0311-68137251 |
| Country / Region | The United Arab Emirates |
|---|---|
| City | Dubai |
| Management area | Middle East Area and Africa (Iran, Israel, Afghanistan, Cyprus, Morocco, Algeria, Tunisia, Southern Africa and Jeddah Office's administrative area excluded) |
| Booking department | Address: M Floor, Al Rais Center, Al Mankhool, Street Bur Dubai, Dubai ,U.A.E Fax: 00971 4 2989887 Email: czsales@csair.ae |
| Airport | Name: Dubai Airport |
| Baggage inquiry | Baggage loss/damage Tel: 00971 4 2202337 |
| Country / Region | Azerbaijan |
|---|---|
| City | Baku |
| Management area | Azerbaijan |
| Booking department | Address: 10th Floor, babek plaza, babek avenue,khatai district,A.guliyev street1131,baku,azerbaijan Phone: 00994-12-4880666 Fax: 00994-12-4880668 Email: baku@csair.com |
| Airport | Name: Heydar Aliyev International Airport Address: Room,level#01,terminal 1,Heydar Aliyev International Airport Phone: 00994-12-4972727 Email: baku@csair.com URL: http://airport.az/en/about-us/contacts/ |
| Baggage inquiry | Baggage loss/damage Address: arrival hall, Level#0, terminal 1,Heydar Aliyev International Airport Phone: 00994-12-4972600-7880/4362 Email: lostfoundghc@gmail.com, wt@azal.az |
| Country / Region | Pakistan |
|---|---|
| City | Islamabad |
| Management area | Pakistan |
| Booking department | Address：Office No. 110, 1st Floor, ISE Tower, F-7/1, Block J, Islamabad, Pakistan Tel：0092-51-2604378 2604379 Duty Mobile：0092-334-5083274//0092-334-5103324//0092-3335397826 Fax：0092-51-2604377 E-mail：islamabad@csair.com Office hours：09:30-16:00 Local Time (Sat-Sun: Closed) |
| Airport | Name：New Islamabad International Airport Address：Islamabad international airport Phone：0092-300-5100905，0092-300-8553447 Duty Mobile：0092-300-5100905 Email：islamabad@csair.com Office hours：07:00-17:00 Local Time (Weekend: Closed) |
| Baggage inquiry | Baggage loss/damage Address：Office No. 1231, Level 1, near International Arrival of New Islamabad International Airport Tel：0092-51-59055952 Duty Mobile：0092-334-8567991//0092-315-2779932 Email：baggage.isb@gerrysdnata.com.pk Office hours：09:00-17:00 Local Time |
| Country / Region | FRANCE |
|---|---|
| City | PARIS |
| Management area | France (incl. overseas provinces), Spain, Portugal, Italy, Switzerland, Romania, Bulgaria, Croatia, Slovenia, Malta, Bosnia and Herzegovina, Macedonia, Albania,Monaco, Andorra, Vatican, San Marino, Liechtenstein, former Yugoslavia area Morocco, Algeria, Tunisia, Southern Africa (incl. South Africa, Namibia, Lesotho, Swaziland) |
| Booking department | Address: 125,AVENUE DES CHAMPS ELYSEES 75008 PARIS,FRANCE Phone: 0033-1-53679999/0033-6-17454196 Fax: 0033-1-49520606 Email: sales@csair.fr |
| Airport | Name: CHALES DE GAULLE AIRPORT Address: Aerogare 2 Terminal E Port 17, ROOM 6SP350 , Le Mesnil-Amelot 95741 Roissy CDG Cedex France Phone: 0033-0148165730/0174259377 Email: chinasoutherncdg@hotmail.fr |
| Baggage inquiry | Baggage Delay/Damage Address: Aerogare 2 Terminal E Port 17, ROOM 6SP350 , Le Mesnil-Amelot 95741 Roissy CDG Cedex France Phone: 0033-0148165730/0174259377 Email: chinasoutherncdg@hotmail.fr |
| Country / Region | Philippines |
|---|---|
| City | Manila |
| Management area | Philippines | \
| Booking department | Address: Unit 1808,18th Floor,The Finance Centre,26th Street Corner 9th Avenue,Bonifacio Global City,Taguig City,Metro Manila 1634,Philippines. Phone: 89832582 /82432579 Fax: (632)243-2609 Email: Chinasouthern_airlines@yahoo.com |
| Airport | Name: Manila International Airport Tel: 0063-2-8540643 |
| Baggage inquiry |
| Country / Region | Kazakhstan |
|---|---|
| City | Almaty |
| Management area | |
| Booking department | Address: 23A, Tolebi str., Almaty,050010, Kazakhstan Phone: 007-727-2501368 Fax: 007-727-2509485 Email: ALMATY@CSAIR.COM |
| Airport | Name: Almaty International Airport Address: 2,B.Mailin Street,Almaty, Republic of Kazakhstan ,050039 Phone: 007 727 270 3333 Email: info@alaport.com |
| Baggage inquiry | Baggage loss/damage Address: 2,B.Mailina Street,Almaty, Republic of Kazakhstan ,050039 Phone: 007 727 270 3104/3093 Business hours:24hours |
| Country / Region | Netherlands |
|---|---|
| City | Amsterdam |
| Management area | Netherlands, Austria, Belgium, Luxembourg, Iceland, Norway, Sweden, Finland, Denmark, Estonia, Latvia, Lithuania, Czech, Slovakia, Hungary, Greece,Cyprus, Israel, Poland, Moldova |
| Booking department | Address: WTC SCHIPHOL TOWER A,6TH FLOOR,SCHIPHOL BOULEVARD287,1118BH SCHIPHOL AIRPORT,THE NETHERLANDS Phone: 0031-20-4120302 Fax: 0031-20-4126054 Email: info@csair.nl |
| Airport | Name: Amsterdam Schiphol Airport Address: WTC Schiphol A6 / Schiphol Boulevard 287 / 1118 BH Schiphol-Airport Office Tel: 0031 20 4123120 Check -in assistance at airport: 0031 20 316 14 27/25 Email: Station@csair.nl Check-in: Departure hall 2, Check- in row 9-16 Business hours: 09:00 – 17:00 Monday- Sunday |
| Baggage inquiry | Baggage loss/ damage: Station@csair.nl Tel: 0031 20 3161536 or 0031 20 4123120 |
| Country / Region | Nepal |
|---|---|
| City | Kathmandu |
| Management area | Nepal |
| Booking department | Address: WEST WING，SECONE FLOOR,HITI SADAN,501/35 NARAYANHITI PATH,KATHMANDU,NEPAL Phone: 00977-1-4427261 Fax: 00977-1-4440753 Email: southernreservation3068@gmail.com |
| Airport | Name: TRIBHUVAN INTERNATIONAL AIRPORT |
| Baggage inquiry |
| Country / Region | Saudi Arabia |
|---|---|
| City | Jeddah |
| Management area | Kingdom of Saudi Arabia (Dammam excluded) |
| Booking department | Address: OFFICE#24 SOUQ.NADA AL JADID FALASTINE ST.OPP. MARKET JEDDAH SAUDI ARABIA Phone: 0096-6532591252(mobile)/0096-626752950 Fax: 0096-626754327 Email: Jed201@gmail.com |
| Airport | Name: Jeddah International Airport |
| Baggage inquiry |
| Country / Region | Thailand |
|---|---|
| City | Bangkok |
| Management area | Thailand, Sri Lanka, Laos, Maldives |
| Booking department | Address: 14th FL.,Unit 1404 Q House Lumpini Building,No.1, South Sathorn Rd.,Tungmahamek,Sathorn, Bangkok 10120 Thailand Phone: +662-6777388 Fax: 00662-6777365-6 Email: bkkrrcz@ksc.th.com; cztktrsvn@hotmail.com |
| Airport | Name: Bangkok Suvarnabhumi International Airport Address: Suvarnabhumi Airport,Room TM304,B Floor , Passenger Terminal ,Bangplee,Samutprakarn 10540 Tel: +662-1346365 Fax: +669-0420-5248 Email: csnapt@hotmail.com |
| Baggage inquiry | Address: Suvarnabhumi Airport,Room TM304,B Floor , Passenger Terminal ,Bangplee,Samutprakarn 10540 Phone: 00662-1346294 E-mail: baggagebag.service@thaiways.com（Ground Service Agent) czbkkbaggage@hotmail.com |
| Country / Region | Myanmar |
|---|---|
| City | Yangon |
| Management area | Myanmar |
| Booking department | Address: Unit(5), 11th Floor, Office Tower (1), Myanmar Centre, (192) Gabar Aye Pagoda Road, Bahan Township, Yangon, Myanmar. Phone: 0095-1-9345357, 0095-1-9345358 Email: Chinasouthern.airline@gmail.com |
| Airport | Name: Yangon International Airport Address: Terminal (1), Yangon Airport Road, Mingalardon Township, Yangon, Myanmar. Phone: 0095-1-533030 |
| Baggage inquiry | Phone: 0095-1-9345357, 0095-1-9345358 Email: Chinasouthern.airline@gmail.com |
| Country / Region | Germany |
|---|---|
| City | Frankfurt |
| Management area | Germany Austria |
| Booking department | Address: Frankfurt Airport, Cargo City Sued, Bldg./Geb. 533, 60549 Frankfurt Tel: +49 (0)69 6959 703 40 Fax: +49 (0)69 6959 703 99 Email: info@cs-air.de |
| Airport | Name: China Southern Airlines Frankfurt Airport Address: Frankfurt Airport, Zimmer 2767, Geb. 151, Terminal 2, 60549 Frankfurt Airport Tel: +49 (0)69 6971 558 80 Fax: +49(0)69 69059292 Email: station@cs-air.de Check-In: Terminal 2, Area D, Level 2 Check-In Counters 815 - 820 |
| Baggage inquiry | Baggage Lost/Damaged Email: station@cs-air.de Tel: +49 (0)69 6971 558 80 |
| Country / Region | Canada |
|---|---|
| City | Vancouver |
| Management area | Canada |
| Booking department | Address: #1002-1177 West Hastings Street, Vancouver, B.C. , V6E2K3 Phone: 001-604-638-8866 Fax: 001-604-638-8867 Email: sales@cs-air.ca |
| Airport | Name: Vancouver International Airport Address: Room C4075-1 International Terminal, Vancouver International Airport, Richmond, B.C., V7B1Y7 Phone: 001-604-248-0387 Fax: 001-604-248-0386 Email: YVRAPCZ@cs-air.ca |
| Baggage inquiry | Baggage Delay/Damage Address: Room C4075-1 International Terminal, Vancouver International Airport, Richmond, B.C., V7B1Y7 Phone: 001-604-248-0387 Fax: 001-604-248-0386 Email: YVRAPCZ@cs-air.ca |
| Country / Region | New Zealand |
|---|---|
| City | Christchurch |
| Management area | New Zealand |
| Booking department | Address: Level 2 International Terminal, Christchurch International Airport 30 Duray Road, Christchurch Phone: 0800895539 Email: res@csair.com.au |
| Airport | Address: Level 2 International Terminal, Christchurch International Airport 30 Duray Road, Christchurch Phone: 0064-3-3571197 Email: chcairport@csair.co.nz |
| Baggage inquiry | Address: Level G, Internation Termainal,Christchurchu International Airport 30 Durey Rd,Christchurch Phone: 0064-3 3747104 Email: chclostbaggage@airnz.co.nz |
| Country / Region | China |
|---|---|
| City | Weihai |
| Booking department | Address: Weihai Dashuipo International Airport Ticket Office Tel: 0631-8648777, 13573577600 Service Hotline: 0631-8648777 |
| Airport | Name: Weihai Dashuipo International Airport Address: Airport Ticket Office, Dashuipo Township, Wendeng District, Weihai Phone (office hours): 0631-8648777 Phone (non-office hours): 0631-8648777 |
| Baggage inquiry | Address: Weihai Dashuipo International Airport Arrivals Hall Tel: 0631-8641162 |
| Country / Region | China |
|---|---|
| City | Yantai |
| Booking department | |
| Airport | Name: Yantai Penglai International Airport Address: Airport Ticket Office, Chaoshui Township, Penglai, Yantai Phone (office hours): 0535-5139666 Phone (non-office hours): 0535-5139666 |
| Baggage inquiry | Address: Yantai Penglai International Airport Arrivals Hall Tel: 0535-5139524 |
| Country / Region | Canada |
|---|---|
| City | Toronto |
| Management area | Canada |
| Booking department | Address: 130 King Street West Suite2830Toronto, ON, M5X1K6 TEL: 416-551-5888 |
| Airport | Name: Toronto Pearson International Airport Address: Toronto Pearson Airport, Terminal 3 J304 6301 Silver Dart Dr., Mississauga, ON L59 1B2 TEL: 905-673-3777 |
| Baggage inquiry | Baggage Delay/Damage TEL: 905-673-3777 Email: yyzapcz@gmail.com |
| Country / Region | China |
|---|---|
| City | Yinchuan |
| Booking department | Address: Room 809, Yuehai Xintiandi shopping square (15), Kang Ping Road, Jin Feng district, Yinchuan City, Ningxia Hui Autonomous Region Tel: 0951-5986785，0951-5986786，0951-5986787 Fax: 0951-5986790 |
| Airport | Name: Yinchuan Hedong International Airport Address: Room 204, 2rd floor, terminal building No. 2, Yinchuan Hedong International Airport Tel: 0951-6912186 Fax: 0951-6912186 |
| Baggage inquiry |
| Country / Region | Italy |
|---|---|
| City | Roma |
| Management area | |
| Booking department | Name: Ticket Office of Rome Branch China Southern Airlines Co., Ltd. Address: via leonida bissolati 76 roma italy Phone: 0039-06-42884188 email：fco@csair.com |
| Airport | Address: leonardo da vinci fiumicino airport rome office italy |
| Baggage inquiry |
| Country / Region | Japan |
|---|---|
| City | Sapporo |
| Management area | Hokkaido, Northeastern of Japan, Joetsu |
| Booking department | |
| Airport | Name: New Chitose Airport Address: Int'l Terminal Bldg.3F,New Chitose Airport,Bibi,Chitose-shi,Hokkaido,Japan Phone: 81-123-462017 |
| Baggage inquiry |
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