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  • | ประกาศข่าว วันอาทิตย์, 06 มิถุนายน 2021,Notice on special procedures for reservation exchanges of domestic flights departing Guangdong Province
  • | ประกาศข่าว วันศุกร์, 04 มิถุนายน 2021,Notice on adjustment of online check-in service
  • | ประกาศข่าว วันพฤหัสบดี, 03 มิถุนายน 2021,Notice on special procedure for reservation exchange of domestic flights involving Guangzhou and Shenzhen
  • | ประกาศข่าว วันพฤหัสบดี, 03 มิถุนายน 2021,Notice on special procedures for reservation exchange of domestic flights departing Huizhou
  • | ประกาศข่าว วันพุธ, 02 มิถุนายน 2021,Notice on special procedure for reservation exchange of domestic flights departing Shenzhen
  • | ประกาศข่าว วันจันทร์, 31 พฤษภาคม 2021,Notice on reservation exchange for domestic flights departing Guangzhou
  • | ประกาศข่าว วันพฤหัสบดี, 27 พฤษภาคม 2021,Notice on reservation exchange for domestic flight involving Guangzhou
  • | ประกาศข่าว วันอังคาร, 25 พฤษภาคม 2021,Notice on June International Flight Schedule of China Southern Airlines

    Dear passengers:

    In June, China Southern Airlines can operate 25 international routes per week. The specific flight schedule is as follows:

    Region Route Flight Number Departure/Return Schedule (Local Time)
    Europe CZ307/CZ308 Guangzhou-Amsterdam Every Friday/Friday
    CZ347/CZ348 Guangzhou-Paris Charles de Gaulle Every Thursday/Thursday
    North America CZ327/CZ328 Guangzhou-Los Angeles Every Saturday/Sunday
    Every Thursday/Friday
    CZ329/CZ330 Guangzhou-Vancouver Every Wednesday/Wednesday
    Australia and New Zealand CZ325/CZ326 Guangzhou-Sydney Every Saturday/Sunday
    CZ343/CZ344 Guangzhou-Melbourne Every Tuesday/Wednesday
    CZ305/CZ306 Guangzhou-Auckland Every Sunday/Sunday
    Every Thursday/Thursday
    Southeast Asia CZ8313/CZ8314 Guangzhou-Phnom Penh Every Monday/Monday
    CZ387/CZ388 Guangzhou-Jakarta Every Saturday/Saturday
    CZ8353/CZ8354 Shenzhen-Jakarta Every Tuesday/Tuesday
    CZ3069/CZ3070 Guangzhou-Ho Chi Minh Every Sunday/Sunday
    CZ6091/CZ6092 Guangzhou-Vientiane Every Friday/Friday
    CZ349/CZ350 Guangzhou-Kuala Lumpur Every Tuesday/Tuesday
    Every Friday/Friday
    CZ3055/CZ3056 Guangzhou-Yangon Every Saturday/Saturday
    CZ3081/CZ3082 Guangzhou-Bangkok Every Monday/Monday
    CZ3091 Guangzhou-Manila Every Thursday
    CZ3039/CZ3040 Guangzhou-Singapore Every Tuesday/Tuesday
    South Asia CZ391/CZ392 Guangzhou-Dhaka Every Wednesday/Thursday
    CZ8139/CZ8140 Wuhan-Islamabad Every Monday/Monday
    Korea and Japan CZ681/CZ682 Shenyang-Seoul Incheon Every Sunday/Sunday
    CZ3061/CZ3062 Guangzhou-Seoul Incheon Every Thursday/Thursday
    CZ627/CZ628 Shenyang-Tokyo Narita Every Thursday/Thursday
    CZ8101/CZ8102 Guangzhou-Tokyo Narita Every Wednesday/Wednesday
    Africa CZ6043/CZ6044 Changsha-Nairobi Every Wednesday/Wednesday
    CZ8181/CZ8182 Shenzhen-Nairobi Every Friday/Friday

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    If you have a travel plan, we suggest you buy tickets via China Southern Airlines' direct sales channels (website, APP, WeChat applet, 95539 hotline).

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!

    China Southern Airlines Co., Ltd.

    May 25, 2021

  • | ประกาศข่าว วันศุกร์, 14 พฤษภาคม 2021,Notice on Suspending the Transportation of Transfer Passengers from Certain Countries to China (Updated May 14, 2021)

    Dear passengers:

    In accordance with the needs of epidemic prevention and control, China Southern Airlines will suspend the transportation of passengers departing from the following 27 countries and transferring to China via a third country from 00:00 GMT+8 on May 15,2021:

    Africa: Ghana, Guinea, Ethiopia, Tanzania, Cameroon, Côte d'Ivoire, South Africa, Nigeria, Egypt, Mozambique, Algeria, Uganda, Congo(DRC), Sudan, Djibouti, Senegal, Benin

    Asia: India, Philippines, UAE, Iran, Saudi Arabia, Sri Lanka, Maldives

    Europe: Russia, Serbia, Belarus

    China Southern Airlines Paris-Guangzhou flights temporarily do not accept passengers from Brazil, Argentina, Chile, Gabon transit.

    If you have purchased a ticket which departs from the above countries and transfers to China via a third country, and while the flight from the third country to China is operated by China Southern Airlines, please kindly contact the original ticketing channel for refund before the flight takes off.

    Please check the local Chinese Embassy/Consulate’s official website for transferring to China via a third country requirements.

    Thank you for your understanding and cooperation.

    China Southern Airlines Co., Ltd.

    May 14, 2021

  • | ประกาศข่าว วันเสาร์, 01 พฤษภาคม 2021,Regarding Special Additional Fare(Fuel and Insurance Surcharge)





    China Southern Airlines Announces

    International Fare Fuel Surcharge and Insurance Surcharge for Tickets issued

    from APR 24th,2015.

    China Southern Airlines sets fuel

    surcharge levels bimonthly based on the 2-month average price of Singapore

    kerosene-type jet fuel.

    Fuel

    Surcharges

    Fare Type : All fare except

    infant

    Item Code : YR

    Fuel Surcharge for the period: from

    September 1st













































































    Route (Per person per sector flown) Based on average price of fuel(per sector) Applicable Date(issued date)
    JAPAN 


    ⇔  China (Depart from Japan.)

    JPY0→
    JPY1700

    01JUN2021

    JAPAN 


    ⇔  China (Depart from China.)

    CNY280 After 01DEC2018

        Continue to apply

    China 


    ⇔  Japan(Depart from outside Japan and China.)

    CNY280 After


    01DEC2018


        Continue to apply


    Applicable to all international passenger tickets

    issued on or after April 24th, 2015.

    -The Surcharge applies to flights

    operated by China southern Airlines and including CZ code-share flights

    operated by other airlines.

    -The planned level of fuel surcharge is

    subject to government approval.

    -The Fuel Surcharge may change without

    advance notice.

    Conditions of revision

    China Southern Airlines will review

    Singapore Kerosene jet fuel price every February, April, June, August, October

    and December and will apply to the government for the revision of the surcharge

    of each period shown in table below when the average

    price of the recent 2 consecutive months is lower than the prices shown in the table below. When this average price drops lower than

    USD60 per barrel, we will remove the fuel surcharge.







    Effective date(based on


    the ticketing date)

    Timing of review Price to be


    reviewed

    1


    April

    February Average price of December to


    January

    1


    June

    April Average price of February to


    March

    1


    August

    June Average price of April to


    May

    1


    October

    August Average price of June to


    July

    1 December October Average


    price of August to September

    1


    February

    December Average price of October to


    November


    Insurance Surcharge

    Information

    Following surcharge applies to China

    Southern Airlines sectors, per passengers per flight.

    * Amount per person for each segment: 4.00 USD

    * Sales Country:Japan

    * Applicable Routes/Portions : All International Sector(Except Mainland China ⇔ Taiwan. Hong Kong)

    * Applicable fares Type : All passengers Fare

    * Item Code : YQ

    * The insurance surcharge may change

    without advance notice.







  • | ประกาศข่าว วันศุกร์, 23 เมษายน 2021,Notice on May International Flight Schedule of China Southern Airlines

    Dear passengers:

    In May, China Southern Airlines can operate 27 international routes per week. The specific flight schedule is as follows:

    Region Route Flight Number Departure/Return Schedule (Local Time)
    Europe CZ307/CZ308 Guangzhou-Amsterdam Every Friday/Friday
    CZ347/CZ348 Guangzhou-Paris Charles de Gaulle Every Thursday/Thursday
    North America CZ327/CZ328 Guangzhou-Los Angeles Every Saturday/Sunday
    Every Thursday/Friday
    CZ329/CZ330 Guangzhou-Vancouver Every Wednesday/Wednesday
    CZ311/CZ312 Guangzhou-Toronto Every Friday/Friday
    Australia and New Zealand CZ325/CZ326 Guangzhou-Sydney Every Saturday/Sunday
    CZ343/CZ344 Guangzhou-Melbourne Every Tuesday/Wednesday
    CZ305/CZ306 Guangzhou-Auckland Every Sunday/Sunday
    Every Thursday/Thursday
    Southeast Asia CZ8313/CZ8314 Guangzhou-Phnom Penh Every Monday/Monday
    Every Tuesday/Tuesday
    CZ387/CZ388 Guangzhou-Jakarta Every Saturday/Saturday
    CZ8353/CZ8354 Shenzhen-Jakarta Every Tuesday/Tuesday
    CZ3069/CZ3070 Guangzhou-Ho Chi Minh Every Sunday/Sunday
    CZ6091/CZ6092 Guangzhou-Vientiane Every Friday/Friday
    CZ349/CZ350 Guangzhou-Kuala Lumpur Every Tuesday/Tuesday
    Every Friday/Friday
    CZ3055/CZ3056 Guangzhou-Yangon Every Saturday/Saturday
    CZ3081/CZ3082 Guangzhou-Bangkok Every Monday/Monday
    CZ3091 Guangzhou-Manila Every Thursday
    CZ3039/CZ3040 Guangzhou-Singapore Every Tuesday/Tuesday
    South Asia CZ391/CZ392 Guangzhou-Dhaka Every Wednesday/Thursday
    CZ6067/CZ6068 Guangzhou-Kathmandu Every Tuesday/Tuesday
    CZ8139/CZ8140 Wuhan-Islamabad Every Monday/Monday
    Korea and Japan CZ681/CZ682 Shenyang-Seoul Incheon Every Sunday/Sunday
    CZ3061/CZ3062 Guangzhou-Seoul Incheon Every Thursday/Thursday
    CZ627/CZ628 Shenyang-Tokyo Narita Every Thursday/Thursday
    CZ8101/CZ8102 Guangzhou-Tokyo Narita Every Wednesday/Wednesday
    Africa CZ6043/CZ6044 Changsha-Nairobi Every Wednesday/Wednesday
    CZ8181/CZ8182 Shenzhen-Nairobi Every Friday/Friday

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    If you have a travel plan, we suggest you buy tickets via China Southern Airlines' direct sales channels (website, APP, WeChat applet, 95539 hotline).

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!

    China Southern Airlines Co., Ltd.

    April 23, 2021

  • | ประกาศข่าว วันศุกร์, 23 เมษายน 2021,Notice on Suspending the Transportation of Transfer Passengers from Certain Countries to China

    Dear passengers:

    In accordance with the needs of epidemic prevention and control, China Southern Airlines will suspend the transportation of passengers departing from the following 25 countries and transferring to China via a third country from 00:00 GMT+8 on April 24,2021:

    Africa Ghana, Guinea, Ethiopia, Tanzania, Cameroon, Côte d'Ivoire, South Africa, Nigeria, Egypt, Mozambique, Algeria, Uganda, Congo(DRC), Sudan, Djibouti, Senegal, Benin
    Asia India, Philippines, UAE, Iran, Saudi Arabia
    Europe Russia, Serbia, Belarus

    China Southern Airlines Paris-Guangzhou flights temporarily do not accept passengers from the United Kingdom, Brazil, Argentina, Chile transit.

    If you have purchased a ticket which departs from the above countries and transfers to China via a third country, and while the flight from the third country to China is operated by China Southern Airlines, please kindly contact the original ticketing channel for refund before the flight takes off.

    Please check the local Chinese Embassy/Consulate’s official website for transferring to China via a third country requirements.

    Thank you for your understanding and cooperation.


    China Southern Airlines Co., Ltd.

    April 23, 2021

  • | ประกาศข่าว วันจันทร์, 29 มีนาคม 2021,Notice on April International Flight Schedule of China Southern Airlines

    Dear passengers:

    In April, China Southern Airlines can operate 27 international routes per week. The specific flight schedule is as follows:

    Region Route Flight Number
    Europe Guangzhou-Amsterdam CZ307/CZ308
    Guangzhou-Paris Charles de Gaulle CZ347/CZ348
    North America Guangzhou-Los Angeles CZ327/CZ328
    Guangzhou-Vancouver CZ329/CZ330
    Guangzhou-Toronto CZ311/CZ312
    Australia and New Zealand Guangzhou-Sydney CZ325/CZ326
    Guangzhou-Melbourne CZ343/CZ344
    Guangzhou-Auckland CZ305/CZ306
    Southeast Asia/South Asia Guangzhou-Phnom Penh CZ8313/CZ8314
    Guangzhou-Jakarta CZ387/CZ388
    Shenzhen-Jakarta CZ8353/CZ8354
    Guangzhou-Ho Chi Minh CZ3069/CZ3070
    Guangzhou-Vientiane CZ6091/CZ6092
    Guangzhou-Kuala Lumpur CZ349/CZ350
    Guangzhou-Yangon CZ3055/CZ3056
    Guangzhou-Bangkok CZ3081/CZ3082
    Guangzhou-Manila CZ3091
    Guangzhou-Singapore CZ3039/CZ3040
    Wuhan-Islamabad CZ8139/CZ8140
    Guangzhou-Dhaka CZ391/CZ392
    Guangzhou-Kathmandu CZ6067/CZ6068
    Korea and Japan Shenyang-Seoul Incheon CZ681/CZ682
    Guangzhou-Seoul Incheon CZ3061/CZ3062
    Shenyang-Tokyo Narita CZ627/CZ628
    Guangzhou-Tokyo Narita CZ8101/CZ8102
    Africa Changsha-Nairobi CZ6043/CZ6044
    Shenzhen-Nairobi CZ8181/CZ8182

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    If you have a travel plan, we suggest you buy tickets via China Southern Airlines' direct sales channels (website, APP, WeChat applet, 95539 hotline).

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!

    China Southern Airlines Co., Ltd.

    March 29 2021

  • | ประกาศข่าว วันพฤหัสบดี, 24 ธันวาคม 2020,Urgent Notice on Suspending the Transportation of Transfer Passengers from Certain Countries to China

    Dear passengers:

    In accordance with the needs of epidemic prevention and control, China Southern Airlines will suspend the transportation of passengers departing from the following 26 countries and transfering to China via a third country from 16:00 GMT on December 23,2020:

    Africa Ghana, Guinea, Ethiopia, Tanzania, Senegal, Cameroon, Côte d’Ivoire, Nigeria, Egypt, South Africa
    Central and South America Argentina, Brazil, Panama
    Asia India, Bangladesh, Nepal, Philippines, Indonesia, UAE, Iran, Saudi Arabia, Turkey
    Europe Russia, Serbia, United Kingdom, Belarus

    If you have purchased a ticket which departs from the above countries and transfers to China via a third country, and while the flight from the third country to China is operated by China Southern Airlines, please kindly contact the original ticketing channel for refund before the flight takes off.

    For the contact information of China Southern Airlines overseas sales offices, please kindly refer to China Southern Airlines official website https://www.csair.com/en/tourguide/before_ready/static/quanqsxjg/.

    Thank you for your understanding and cooperation.


    China Southern Airlines Co., Ltd.

    December 24, 2020

  • | ประกาศข่าว วันอังคาร, 24 พฤศจิกายน 2020,Notice on December International Flight Schedule of China Southern Airlines

    Dear passengers:

    In December, China Southern Airlines can operate 32 international routes per week. The specific flight schedule is as follows:

    Region Route Flight Number Departure/Return Schedule (Local Time)
    Europe CZ307/CZ308 Guangzhou-Amsterdam Every Friday/Friday
    CZ347/CZ348 Guangzhou-Paris Charles de Gaulle Every Tuesday/Tuesday
    CZ303/CZ304 Guangzhou-London Heathrow Every Thursday/Thursday
    North America CZ327/CZ328 Guangzhou-Los Angeles Every Saturday/Sunday
    Every Thursday/Friday
    CZ329/CZ330 Guangzhou-Vancouver Every Wednesday/Wednesday
    CZ311/CZ312 Guangzhou-Toronto Every Friday/Friday
    Australia and New Zealand CZ325/CZ326 Guangzhou-Sydney Every Saturday/Sunday
    Every Tuesday/Wednesday
    CZ305/CZ306 Guangzhou-Auckland Every Sunday/Sunday
    Every Thursday/Thursday
    Southeast Asia CZ8313/CZ8314 Guangzhou-Phnom Penh Every Monday/Monday
    Every Tuesday/Tuesday
    CZ387/CZ388 Guangzhou-Jakarta Every Saturday/Saturday
    CZ3069/CZ3070 Guangzhou-Ho Chi Minh Every Sunday/Sunday
    CZ6091/CZ6092 Guangzhou-Vientiane Every Friday/Friday
    CZ349/CZ350 Guangzhou-Kuala Lumpur Every Tuesday/Tuesday
    Every Friday/Friday
    CZ3055/CZ3056 Guangzhou-Yangon Every Saturday/Saturday
    CZ3081/CZ3082 Guangzhou-Bangkok Every Monday/Monday
    CZ3091/CZ3092 Guangzhou-Manila Every Thursday/Thursday
    CZ3039/CZ3040 Guangzhou-Singapore Every Tuesday/Tuesday
    South Asia CZ391/CZ392 Guangzhou-Dhaka Every Wednesday/Thursday
    CZ6067/CZ6068 Guangzhou-Kathmandu Every Tuesday/Tuesday
    CZ8139/CZ8140 Wuhan-Islamabad Every Monday/Monday
    Korea and Japan CZ681/CZ682 Shenyang-Seoul Incheon Every Sunday/Sunday
    CZ3061/CZ3062 Guangzhou-Seoul Incheon Every Thursday/Thursday
    CZ627/CZ628 Shenyang-Tokyo Narita Every Thursday/Thursday
    CZ8101/CZ8102 Guangzhou-Tokyo Narita Every Wednesday/Wednesday
    Africa CZ6043/CZ6044 Changsha-Nairobi Every Wednesday/Wednesday
    CZ8181/CZ8182 Shenzhen-Nairobi Every Friday/Friday

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    If you have a travel plan, we suggest you buy tickets via China Southern Airlines' direct sales channels (website, APP, WeChat applet, 95539 hotline).

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!

    China Southern Airlines Co., Ltd.

    November 24, 2020

  • | ประกาศข่าว วันศุกร์, 23 ตุลาคม 2020,Notice on November International Flight Schedule of China Southern Airlines

    Dear passengers:

    In November, China Southern Airlines can operate 25 international routes per week. The specific flight schedule is as follows:

    Region Route Flight Number Departure/Return Schedule (Local Time)
    Europe Guangzhou-Amsterdam CZ307/CZ308 Every Friday/Friday
    Guangzhou-Paris Charles de Gaulle CZ347/CZ348 Every Tuesday/Tuesday
    Guangzhou-London Heathrow CZ303/CZ304 Every Thursday/Thursday
    North America Guangzhou-Los Angeles CZ327/CZ328 Every Thursday/Friday
    Every Saturday/Sunday
    Guangzhou-Vancouver CZ329/CZ330 Every Wednesday/Wednesday
    Guangzhou-Toronto CZ311/CZ312 Every Thursday/Friday
    Australia and New Zealand Guangzhou-Sydney CZ325/CZ326 Every Tuesday/Wednesday
    Every Saturday/Sunday
    Guangzhou-Auckland CZ305/CZ306 Every Thursday/Thursday
    Every Sunday/Sunday
    Southeast Asia Guangzhou-Phnom Penh CZ8313/CZ8314 Every Monday/Monday
    Every Tuesday/Tuesday
    Guangzhou-Vientiane CZ6091/CZ6092 Every Friday/Friday
    Guangzhou-Ho Chi Minh CZ3069/CZ3070 Every Sunday/Sunday
    Guangzhou-Jakarta CZ387/CZ388 Every Saturday/ Saturday
    Guangzhou-Kuala Lumpur CZ349/CZ350 Every Tuesday/Tuesday
    Every Friday/Friday
    Guangzhou-Yangon CZ3055/CZ3056 Every Saturday/ Saturday
    Guangzhou-Bangkok CZ3081/CZ3082 Every Monday/Monday
    Guangzhou-Singapore CZ3039/CZ3040 Every Tuesday/Tuesday
    Guangzhou-Manila CZ3091/CZ3092 Every Thursday/Thursday
    South Asia Guangzhou-Dhaka CZ391/CZ392 Every Wednesday/Thursday
    Guangzhou-Kathmandu CZ6067/CZ6068 Every Tuesday/Tuesday
    Korea and Japan Guangzhou-Seoul Incheon CZ3061/CZ3062 Every Thursday/Thursday
    Guangzhou-Tokyo Narita CZ8101/CZ8102 Every Wednesday/Wednesday
    Shenyang-Seoul Incheon CZ681/CZ682 Every Sunday/Sunday
    Shenyang-Tokyo Narita CZ627/CZ628 Every Thursday/Thursday
    Wuhan-Seoul Incheon CZ6079/CZ6080 November 27
    Africa Changsha-Nairobi CZ6043/CZ6044 Every Wednesday/Wednesday

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    If you have a travel plan, we suggest you buy tickets via China Southern Airlines' direct sales channels (website, APP, WeChat applet, 95539 hotline, ticket counter directly under China Southern Airlines).

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!

    China Southern Airlines Co., Ltd.

    October 23, 2020

  • | ประกาศข่าว วันอังคาร, 20 ตุลาคม 2020,Notice on Passengers’ Boarding the Flights to China with Negative Certificate of COVID-19 Nucleic Acid Test (as of October 20)

    In order to ensure the health and safety of international travel and reduce the risk of cross-border spread of the epidemic, and in accordance with the relevant announcements issued by the Civil Aviation Administration of China, the General Administration of Customs, and the Ministry of Foreign Affairs of China on July 20 and the requirements of the Chinese embassies in relevant countries, the Chinese and foreign passengers who take the following flights of China Southern Airlines to China (including those transiting from such countries to China) must hold their own negative certificates of COVID-19 nucleic acid test to board the flights to China.

    Country Route Flight number Fight date Effective date
    Thailand Bangkok-Guangzhou CZ3082 Every Wednesday August 10
    CZ358 Every Sunday
    Kenya Nairobi-Changsha CZ6044 Every Wednesday August 11
    Bangladesh Dhaka-Guangzhou CZ392 Every Thursday August 12
    Malaysia Kuala Lumpur-Guangzhou CZ350 Every Tuesday and Friday August 20
    Cambodia Phnom Penh-Guangzhou CZ8314 Every Monday and Tuesday August 20
    Philippines Manila-Guangzhou CZ3092 Every Thursday August 20
    UK London-Guangzhou CZ304 Every Thursday August 21
    South korea Seoul-Guangzhou CZ338 Every Thursday August 24
    Seoul-Shenyang CZ682 Every Sunday
    Nepal Kathmandu-Guangzhou CZ6068 Every Saturday August 25
    Indonesia Jakarta-Guangzhou CZ388 Every Saturday August 26
    Singapore Singapore-Guangzhou CZ3040 Every Tuesday August 28
    Vietnam HoChiMinh-Guangzhou CZ3070 Every Sunday September 1
    New Zealand Auckland-Guangzhou CZ306 Every Tuesday and Sunday September 3
    France Paris Charles de Gaulle Apt-Guangzhou CZ348 Every Tuesday September 4
    Netherlands Amsterdam-Guangzhou CZ308 Every Tuesday and Friday September 7
    Canada Vancouver-Guangzhou CZ330 Every Wednesday and Friday September 9
    Toronto-Guangzhou CZ312 Every Friday
    Australia Sydney-Guangzhou CZ326 Every Wednesday and Sunday September 11
    Burma Rangoon-Guangzhou CZ3056 Every Monday and Saturday September 14
    Laos Vientiane-Guangzhou CZ6092 Every Friday September 14
    United States Los Angeles-Guangzhou CZ328 Every Sunday September 15
    Japan Tokyo Narita Apt-Guangzhou CZ8102 Every Wednesday September 25
    Tokyo Narita Apt-Shenyang CZ628 Every Thursday

    *The above flight schedule is subject to change. Please refer to China Southern Airlines' official website, APP, WeChat applet and other official channels for details.

    For more information about the list of relevant countries, please click the link: https://hr.cs.mfa.gov.cn/help_two/help-two/gj.html

    Passengers must complete the novel coronavirus nucleic acid test at a testing agency designated or approved by the Chinese embassy or consulate at the place of departure 3 days before boarding (passengers departing or transiting from the Philippines or Indonesia must go to a testing agency designated by China Southern Airlines or participate in a nucleic acid test designated by China Southern Airlines), and with the negative test certificate, apply for the green health code with the "HS" mark or the statement of health status. China Southern Airlines will check it before the passengers board the plane (Chinese and foreign passengers who take direct flights to China from the UK, France, Canada, South Korea, Japan, Singapore and Cambodia can board the plane directly with the negative report of the novel coronavirus nucleic acid test). If necessary, please click on the following link: https://hr.cs.mfa.gov.cn/help_two/help-two/hs.html to view "FAQs for Chinese Citizens' Nucleic Acid Test Certificate Declaration".

    The above information is for reference only. For specific requirements, please refer to the notice from the Chinese embassy in each relevant country. China Southern Airlines reminds any passenger who plans to enter China in the near future to pay attention to the above-mentioned latest entry policies and arrange itineraries reasonably to avoid unnecessary losses.

    Thanks for your understanding and support. Wish you a pleasant journey!

    Attached: Notices from Chinese Embassies and Consulates in the Relevant Countries (partial)

    1. Thailand http://www.chinaembassy.or.th/chn/sgxw/t1811275.htm

    http://www.chinaembassy.or.th/chn/sgxw/t1803024.htm

    2.Kenya http://ke.china-embassy.org/chn/sggg/t1808773.htm

    http://ke.china-embassy.org/chn/sggg/t1803931.htm

    3. Bangladesh http://bd.chineseembassy.org/chn/lsyw/lstx/t1805878.htm

    4. Malaysia http://my.china-embassy.org/chn/sgxw/t1811358.htm

    http://my.china-embassy.org/chn/sgxw/t1803773.htm

    5. Cambodia http://kh.china-embassy.org/chn/lsfws/lingshifuwu/t1810990.htm

    http://kh.china-embassy.org/chn/lsfws/lingshifuwu/t1814475.htm

    http://kh.china-embassy.org/chn/lsfws/lingshifuwu/t1805435.htm

    6. Philippines http://ph.china-embassy.org/chn/lsfw/t1810076.htm

    http://ph.china-embassy.org/chn/lsfw/t1805440.htm

    7. Britain https://www.fmprc.gov.cn/ce/ceuk/chn/lsfw/lsxz/t1811016.htm

    https://www.fmprc.gov.cn/ce/ceuk/chn/lsfw/lsxz/t1806019.htm

    8. South Korea http://kr.chineseembassy.org/chn/lsfw/t1811411.htm

    http://kr.chineseembassy.org/chn/lsfw/t1806472.htm

    9. Nepal http://np.chineseembassy.org/chn/xwdt/t1809059.htm

    10. Indonesia http://id.china-embassy.org/chn/sgsd/t1810999.htm

    http://id.china-embassy.org/chn/sgsd/t1807520.htm

    http://id.china-embassy.org/chn/sgsd/t1812666.htm

    11. Singapore http://www.chinaembassy.org.sg/chn/lsfw/zytzs/t1824796.htm

    http://www.chinaembassy.org.sg/chn/gdxw/t1813300.htm

    http://www.chinaembassy.org.sg/chn/gdxw/t1812115.htm

    http://www.chinaembassy.org.sg/chn/gdxw/t1807989.htm

    12. Vietnam http://vn.china-embassy.org/chn/lsyw/t1808682.htm

    13. New Zealand http://nz.chineseembassy.org/chn/zxgx/t1809107.htm

    14. France http://fr.chineseembassy.org/chn/ttxw/t1808677.htm

    15. Netherlands http://nl.china-embassy.org/chn/xwdt/t1810255.htm

    16. Canada http://ca.china-embassy.org/chn/sggg/t1809527.htm

    17. Australia http://au.china-embassy.org/chn/lsfw/gdxw/t1810394.htm

    18. Burma http://mm.chineseembassy.org/chn/sgxw/t1812989.htm

    19. Laos https://mp.weixin.qq.com/s/WqmkR9OM01JL8LImHTa_sA

    20. United States http://www.china-embassy.org/chn/lszj/zytz/t1812478.htm

    21. Japan http://www.china-embassy.or.jp/chn/sgxxs/t1813377.htm

    China Southern Airlines Co., Ltd.

    October 20, 2020

  • | ประกาศข่าว วันพุธ, 24 มิถุนายน 2020,IMPORTANT: Scheduled System Upgrade Notification

    Dear Members:

    In our best efforts to provide an excellent service to all of our members, China Southern's FFP system is scheduled for upgrade and maintenance from 0:00 am June 26 to 8:00 am on June 27, 2020. During the upgrade, China Southern's official website and mobile APP will only provide member account information query service, all other operation services will be suspended.

    Member operation services includes: Member Enrollment, Mileage Accrual/Retroclaim, Mileage Redemption, Identity Authentication, Nominee Management, Profile Management, Account Merge, Password Reset, Tier Upgrade, etc.

    If you need to redeem a flight of this date urgently, please call 95539 for processing. Redemption service of flights other than this date will be suspended during the upgrade, and will be available once the upgrade is completed.

    Thank you for your support!

    China Southern Airlines Co., Ltd.

    June 24, 2020

  • | ประกาศข่าว วันศุกร์, 22 พฤษภาคม 2020,The CZ special additional fare(fuel and insurance surcharge)

    China Southern Airlines Announces International Fare Fuel Surcharge and Insurance Surcharge for Tickets issued from APR 24th,2015.

    China Southern Airlines sets fuel surcharge levels bimonthly based on the 2-month average price of Singapore kerosene-type jet fuel.

    Fuel Surcharges

    Fare Type : All fare except infant

    Item Code : YR

    Fuel Surcharge for the period: from September 1st

    Route (Per person per sector flown) Based on average price of fuel (per sector) Applicable Date(issued date)
    Singapore, Malaysia ⇔ China CNY400 13JUN2010
    Southeast Asia except Singapore & Malaysia ⇔ China CNY300 1DEC2009
    Thailand ⇔ China USD0 10AUG2016
    Manila ⇔ China (Depart from Manila.) USD0 13JAN2015
    Georgia ⇔ China CNY400 29APR2011
    Turkey ⇔ China CNY800 07MAY2011
    South Asia ⇔ China CNY400 08MAY2010
    Pakistan⇔ China CNY300 19NOV2010
    *Moscow ⇔ China (except Harbin⇔Vladivostok, Yanji⇔Vladivostok) EUR  90 18MAR2016
    *Vladivostok、Khabarovsk ⇔ Haerbin, China CNY110 20JUN2015
    *Vladivostok⇔Yanji,China CNY110 10JUN2015
    Russia ⇔China (except The above*sector) CNY400 20JUN2015
    Africa ⇔ China CNY700 08AUG2009
    USA、Canada、South and Central America Latin ⇔ China CNY1000 01MAY2012
    Europe ⇔ China
    (First Class, Business Class)
    CNY1600 05JUN2015
    Europe ⇔ China
    (Premium Economy Class, Economy Class)
    CNY1200 05JUN2015
    Oceania ⇔ China CNY700 01MAY2012
    JAPAN ⇔ China (Depart from Japan.) JPY2500
    →JPY0
    01APR2020
    →01JUN2020
    JAPAN ⇔ China (Depart from China.) CNY280 After 01DEC2018
    Continue to apply
    China ⇔ Japan(Depart from outside Japan and China.) CNY280 After 01DEC2018
    Continue to apply
    Taiwan ⇔ Mainland China (Depart from outside Mainland China.) TWD400 11APR2017
    Mainland China ⇔ Taiwan (Depart from Mainland China) CNY200 16MAR2016
    *Korea ⇔ China(dalian,yanji,changchun)
    0-499mile (Depart from Korea)
    USD0 01MAR2020
    *Korea ⇔ China (beijing,dalian,changchun,mudanjiang,yanji,shanghai,shenyang,harbin,jiamusi,zhengzhou,wuhan,changsha)
    500-999mile(Depart from Korea)
    USD0 01MAR2020
    *Korea ⇔ China (changsha,guangzhou,shenzhen,guiyang,nanning)
    1000-1499mile(Depart from Korea)
    USD0 01MAR2020
    *Korea ⇔ China(haikou)
    1500-1999mile (Depart from Korea)
    USD0 01MAR2020
    *Korea ⇔ China (urumqi)
    2000-2999mile(Depart from Korea)
    USD0 01MAR2020
    Korea ⇔ China (except The above*sector) (Depart from Korea) USD0 01MAR2020
    China ⇔ Korea (Depart from China.) CNY360 01JUL 2016
    Hong Kong ⇔ Mainland China CNY34 01OCT 2015
    Macao ⇔ Mainland China CNY268 31MAR2015
    Domestic China (More than 800km) CNY0 05JAN 2019
    Domestic China (800Km or less) CNY0 05JAN 2019
    Depart from Japan to the 3rd countries route
    JAPAN ⇔ via CHINA 
    ⇔ The 3rd Countries Destination
    Based on average price of fuel (per sector) Applicable Date(issued date)
    Oceania JPY6800 11JUL2016
    Europe USD0 25AUG2016
    Baku USD92 01AUG2011
    Russia USD0 25AUG2016
    Southeast Asia (Except Taiwan, Hong Kong, Macao) USD25 13APR2016
    USA USD80 01JUN2016
    CANADA USD95 01AUG2011
    South Asia(India,Nepal,Bangladesh) USD34 13APR2016
    Middle east USD60 01AUG2011
    Taiwan, Hong Kong, Macao USD25 01AUG2011

    Applicable to all international passenger tickets issued on or after April 24th, 2015.

    -The Surcharge applies to flights operated by China southern Airlines and including CZ code-share flights operated by other airlines.

    -The planned level of fuel surcharge is subject to government approval.

    -The Fuel Surcharge may change without advance notice.

    Conditions of revision

    China Southern Airlines will review Singapore Kerosene jet fuel price every February, April, June, August, October and December and will apply to the government for the revision of the surcharge of each period shown in Table1 when the average price of the recent 2 consecutive months is lower than the prices shown in Table2 When this average price drops lower than USD60 per barrel, we will remove the fuel surcharge.

    Table 1

    Effective date(based on the ticketing date)
    Timing of review Price to be reviewed
    1 April February Average price of December to January
    1 June April Average price of February to March
    1 August June Average price of April to May
    1 October August Average price of June to July
    1 December October Average price of August to September
    1 February December Average price of October to November

    Insurance Surcharge Information

    Following surcharge applies to China Southern Airlines sectors, per passengers per flight.

    * Amount per person for each segment: 4.00 USD

    * Sales Country:Japan

    * Applicable Routes・Portions : All International Sector(Except Mainland China ⇔ Taiwan. Hong Kong)

    * Applicable fares Type : All passengers Fare

    * Item Code : YQ

    * The insurance surcharge may change without advance notice.

  • | ประกาศข่าว วันศุกร์, 27 มีนาคม 2020,Announcement on Adjustment of China Southern Airlines International Flights

    Dear Passengers:

    For the purpose of resolutely preventing the high risk of imported COVID 19 cases, each domestic airline can only operate one flight to any country, and there should be no more than one flight every week according to the Notice issued by the Civil Aviation Administration of China on March 26 on Further Reducing International Passenger Flights during the Epidemic.

    From 00: 00 on March 29 to 24: 00 on May 2, the flight plan of China Southern Airlines is as follows:

    Area Flight No. Route(round trip) Departure schedule of the Departure/Return
    (Local Time)
    Execution Date
    Europe CZ307/CZ308 Guangzhou-Amsterdam Every Friday/Every Friday March 29-May 2
    CZ347/CZ348 Guangzhou-Paris Charles de Gaulle Every Tuesday/Every Tuesday March 29-May 2
    CZ303/CZ304 Guangzhou-London Heathrow Every Wednesday/Every Thursday March 29-May 2
    North America CZ327/CZ328 Guangzhou-Los Angeles Wednesday April 1
    CZ327/CZ328 Guangzhou-Los Angeles Every Sunday/Every Sunday April 5-May 2
    CZ329/CZ330 Guangzhou-Vancouver Every Wednesday/Every Wednesday March 29-May 2
    Australia and New Zealand CZ325/CZ326 Guangzhou-Sydney Every Saturday/Every Sunday March 29-May 2
    CZ305/CZ306 Guangzhou-Auckland Every Sunday/Every Sunday March 29-May 2
    Japan and Korea CZ681/CZ682 Shenyang-Seoul Incheon Every Sunday/Every Sunday March 29-May 2
    CZ627/CZ628 Shenyang-Tokyo Narita Every Thursday/Every Thursday March 29-May 2
    Southeast Asia CZ323/CZ324 Guangzhou-Phnom Penh Every Sunday/Every Monday March 29-May 2
    CZ6091/CZ6092 Guangzhou-Vientiane Every Friday/Every Friday March 29-May 2
    CZ365/CZ366 Guangzhou-Kuala Lumpur Every Monday/Every Tuesday March 29-May 2
    CZ3055/CZ3056 Guangzhou-Yangon Every Saturday/Every Saturday March 29-May 2
    CZ3081/CZ3082 Guangzhou-Bangkok Every Wednesday/Every Wednesday March 29-May 2
    CZ3039/CZ3040 Guangzhou-Singapore Every Tuesday/Every Tuesday March 29-May 2
    South Asia CZ6007/CZ6008 Urumqi-Islamabad Every Monday/Every Monday March 29-May 2
    CZ391/CZ392 Guangzhou-Dhaka Every Wednesday/Every Thursday March 29-May 2
    CZ3067/CZ3068 Guangzhou-Kathmandu Every Saturday/Every Saturday April 4-May 2

    *The above flight plans are subject to change. Please refer to the flight information display in official channels such as the official website of China Southern Airlines, APP, Wechat applet and so on.

    The special treatment scheme for relevant passenger tickets is as follows:

    1、If you need to cancel your trip, you can refund your passenger ticket at the original ticket purchasing channel within the validity period of the passenger ticket. China Southern Airlines will waive the service charge for refund.

    2、China Southern Airlines suggests that passengers who still have flight plans in the future shall not change their passenger tickets until the flight plans are announced in the future, and the service charge for change will be waived.

    We apologize for any inconvenience caused by the above flight adjustment! Thank you for your understanding and support!


    China Southern Airlines Co., Ltd.

    March 27, 2020

  • | ประกาศข่าว วันพฤหัสบดี, 26 มีนาคม 2020,Notice

    Dear passengers,

    Effective from 06:00 (GMT+8) 27 March, 2020, all personnel entering China (including Hong Kong, Macao and Taiwan regions, as well as transit passengers) at Guangzhou airport, Nucleic Acid Testing for Covid-19 will be taken. And a self-paid centralized quarantine for 14-day medical observation is mandatory after entry. In order to protect our passengers’ right and interest, relevant services of China Southern Airlines are adjusted as follows:

    1. Service of through-check-in for international to domestic connection flights, will be suspended from 06:00 (GMT+8) 27th March, 2020. Domestic flight(s) of such ticket can be changed to new travel date no later than 10th June, 2020 without any charges. Tickets are also eligible for full refund at your original ticketing agents.

    2. Passengers flying with China Southern Airlines, and their journey consist of international to international transit in China from 06:00 (GMT+8) 27th March, 2020, are asked to cancel their journey. Tickets are also eligible for full refund at your original ticketing agents.

    Kindly we ask for your cooperation to complete the E-Heath Claim of General Administration of Customs of People’s Republic of China, upon your check-in or at the gate. Please check for latest update on policies of Exit-Entry Inspection and Quarantine, which are subject to change prior to your journey.

    Thank you for your understanding and support.

    China Southern Airlines Co., Ltd.

    26 March, 2020

  • | ประกาศข่าว วันพฤหัสบดี, 26 มีนาคม 2020,Notification on Suspension of Seat Reservation and Online Check-in Service

    Dear passengers,

    Being affected by the COVID-19 epidemic, China Southern Airlines is now suspending seat reservation and online check-in service for all flights, as follows:

    1. Starting from March 27, 2020, seat reservation and online check-in service will be suspended, and the resumption time is yet to be determined.

    2. Due to the impact of the epidemic, your seat(s) may be adjusted. If you paid for your seat, you may apply for a refund at the original purchase channel after seat adjustment. Seats purchased through official website of China Southern Airlines, APP or "China Southern E-travel" WeChat applet can be handled by contacting CSAIR's customer service hotline (95539 in China and +86-4008695539 abroad).

    3. It is recommended that you reserve sufficient time to arrive at the airport to handle boarding pass, luggage check-in services, etc.

    China Southern Airlines will pay close attention to the development of the epidemic, adjust flight policies in due course according to national policies and the needs of passengers, to provide safety guarantee for passengers to travel.

    We apologize for the inconvenience may cause to you. Your attention will be appreciated.

    China Southern Airlines Co., Ltd.

    March 26, 2020

  • | ประกาศข่าว วันอาทิตย์, 22 มีนาคม 2020,Notice of CZ adjustment for transist service of international arrival

    Dear Customers,

    Currently, we are entering the critical stage of pandemic prevention, aviation gateways of China strengthen the relevant requirements of the entry requirements for national epidemic prevention.  China Southern Airlines have adjusted the relevant policies as follows:

    1. From now on, CZ is suspending all transfer services such as transit accommodation and check- through baggage etc. These services will be stopped till further notice.

    2. From 23rd of March, all CZ's international flights to Beijing have been diverted to two designated cities for the entry epidemic control. The cities for first entry are: Shenyang and Jinan. (For example: China Southern from Amsterdam to Beijing, the first point of entry for the flight is Shenyang). Quarantine check will be held at the first point of entry, the immigration procedures, and custom clearance will be carried out there.

    Passengers who passed the quarantine check are able to continue their journey with original flight to Beijing. The designated first point of entry can be adjusted based on the situation of the epidemic. The latest information can be checked on the website of the China Civil Aviation Administration home page as well as on China Southern Airlines' home page.

    3. To avoid unnecessary losses for the passenger, before purchase your tickets, please pay close attention to the latest quarantine policy information for your destinations as well as the transit places in whole your itinerary.

    4. In line with the development of the epidemic situation, CZ will adjust flight arrangement by following the latest requirements of the epidemic prevention authorities. For passengers who are involved in the flight cancellations, it is recommended to contact the original purchase channel/ travel agents for refund.

    In order to ensure the health of passengers and employees, CZ's in-flight and ground services can be adjusted according to the situation. Thank you for your understanding and support. China Southern Airlines will always accompany you, and we should pass through the difficulties together!

    China Southern Airlines Co., Ltd.

    March 22, 2020

  • | ประกาศข่าว วันอังคาร, 11 กุมภาพันธ์ 2020,Notice on Special Guidelines for China Southern Airlines Tickets

    Due to the epidemic of the 2019 Novel coronavirus pneumonia, some countries and regions have new travel restriction policies. To protect the passengers' interests and facilitate travel agents to process tickets, China Southern Airlines would like to provide following special procedure for handling applicable tickets:

    1.Itineraries from/to/via Wuhan

    Applicable flights & tickets All itineraries includes Wuhan ( including transit flight ) operated by CZ
    Date of ticket purchase Purchased before 31st Jan. 2020
    Travel date Between 1st Jan. 2020 until 29th Mar. 2020
    Date change Change fee/penalty will be waived for the first time
    Refund Free of Charge for un-refunded tickets

    2.International or regional flight has been cancelled, or passengers are restricted to travel to destination countries, CZ operated only.

    Travel date Between 2nd Feb 2020 until 10th Jun 2020
    Change Allowed to change your travel date once free of charge to flight(s) traveling before June10,2020.
    Allowed to date change/reroute once for free to other CZ operate flights between destinations within the same country or region.
    The change date should be 14 days before or after the original flight, and before 10th June 2020.
    Refund Free refund is allowed within the validity period of un-refunded tickets, only if the reservation seats are cancelled before the departure.

    In principle, the same country is conceded as in the same zone. Other than that, the national or regional areas are within one zone are shown in the table below.

    Region Routes
    US & Canada Guangzhou - Los Angles/New York/San Francisco/Vancouver/Toronto
    Shenyang - Los Angles
    Australia & New Zealand Shenzhen – Sydney/Melbourne
    Guangzhou – Sydney/Melbourne/Brisbane/Adelaide/Perth/Auckland/Christchurch
    Middle East, Southern Europe, Africa Guangzhou/Shenzhen/Urumqi – Dubai
    Guangzhou/Urumqi/Beijing – Istanbul
    Guangzhou/Changsha – Nairobi
    Singapore,Malaysia Guangzhou – Singapore/Kuala Lumpur/Penang/Sabah/Langkawi
    Shenzhen-Singapore/Kuala Lumpur
    Hong Kong, Macao Changsha – Macao
    Beijing/Meixian/Shenyang – Hong Kong

    3. All other tickets

    Date of ticket Purchase Purchased before 28th Jan. 2020 00:00
    Travel date Between 24th Jan. 2020 until 29th Mar. 2020
    Refund Tickets can apply for refund within the validation period free of charge if the reservation seat is canceled before departure.

    4. Other special arrangements

    For all medical personnel, or passengers with fever, suspected and diagnosed with Novel coronavirus pneumonia, and passenger who has close contact with these patients, their tickets can apply for free refund.

    Date of ticket purchase Purchased before 28th Jan. 2020 00:00
    Travel date Between 1st Jan. 2020 until 29th Mar. 2020
    Refund A work certification or a diagnosis proof of the medical institution is required.

    For above mentioned tickets:

    I.Tickets were purchased from the travel agent. Please refer to the original purchase channel/ travel agents.

    II.Tickets were purchased from China Southern Airlines’ Website/Call center/Ticket Counter, please contact CZ by contacting our Consumer Service Hotline(+86-4008695539)or submitting application on our official website (https://www.csair.com/en/index.shtml). Or use CZ’s mobile APP for further arrangement

    The time mentioned above is subject to Beijing time.

    Regarding the above ticket arrangement, China Southern Airlines reserve the rights to interpret, explain and clarify further.

    We will continue to pay attention to the development of the epidemic, national policies and passenger needs, and adjust relevant policies according to actual conditions in order to provide passengers with safe and reliable services.

    Thank you for your understanding and support.

  • | ประกาศข่าว วันศุกร์, 31 มกราคม 2020,Traveling Guidelines for Novel Coronavirus Outbreak

    31 January, 2020

    In order to make efforts to prevent and control the transmission of infections and ensure the health of passengers and employees, China Southern Airlines has formulated and strictly implemented epidemic prevention and control measures.

    For passengers who need to travel in the near future, we suggest you to strengthen yourself protection. In order to ensure your travel safety please read the following guidelines:

    1. Plan travel time sufficiently

    At this moment, various airports have taken measures for prevention and control, such as taking temperature and filling in health status declaration forms. We would recommend you to schedule your arrival time to the airport sufficiently for the implementation of the prevention and control measures.

    2. Wear a mask

    You are obligated to wear a mask both in the airport as well as in the cabin.

    3. Take a pen

    To fill out any form you are required.

    4. Take the initiate to cooperate with temperature measure

    It is recommended that you cooperate with relevant departments and take the temperature test.

    Since January 28, China Southern Airlines has made some adjustments to the relevant standards of in-flight and Lounge services. We have to reduce personnel close contact to a certain extent effectively in order to prevent the spread of the epidemic in the cabin and the lounge. Therefore, we apologize for the inconvenience.

    China southern airlines always put the safety of passengers as priority. We will continue to pay close attention to the development of the epidemic, governmental policies and passenger’s demand. The relevant flight policies will be adjusted according to the actual situation. We will always provide passengers with safe and trusted services.

  • | ประกาศข่าว วันอังคาร, 24 ธันวาคม 2019,Announcement

    China Southern Airlines will have completed all transitional work for its withdrawal from SkyTeam Alliance by December 31, 2019 and will officially leave the Alliance on January 1, 2020.

    Through bilateral cooperation, China Southern will continue to maintain code-share partnerships with its existing SkyTeam partners and frequent flyer cooperation will be continued with:

    • ● Aeroflot
    • ● Aerolineas Argentinas
    • ● Air Europa
    • ● Air France
    • ● Alitalia
    • ● China Airlines
    • ● Czech Airlines
    • ● Delta Air Lines
    • ● KLM Royal Dutch Airlines
    • ● Korean Air
    • ● Middle East Airlines
    • ● Saudi Arabian Airlines
    • ● Vietnam Airlines
    • ● Xiamen Airlines

    China Southern Sky Pearl Club members will continue to be entitled to mileage accrual, redemption and elite member services when flying with the above-mentioned SkyTeam partners.

    Concurrently from January 1, 2020 onward, China Southern will officially launch its “CZ Priority” service brand to discontinue the use of “SkyPriority” on its own flights.

    This new program will ensure that the privileges of all China Southern gold and silver card holders as well as Elite/Elite Plus members of the above-mentioned SkyTeam partners remain unchanged when they fly with China Southern, including priority check-in, priority luggage drop-off, priority boarding and access to VIP lounges, etc.

    For additional information concerning China Southern’s cooperation with its varied airline partners, please visit the official website of China Southern Sky Pearl Club at: https://skypearl.csair.com/en/.

    China Southern continues to be committed to its decades-long “Customer First” philosophy, joining hands with its partners to create additional travel value for passengers.

    In addition to its SkyTeam airline partners, China Southern has accelerated the expansion of its global “circle of friends”, by establishing bilateral code-share partnerships with:

    • ● American Airlines
    • ● British Airways
    • ● Emirates
    • ● Finnair
    • ● Japan Airlines
    • ● Qantas
    • ● Qatar Airways

    These long-standing airline relationships push forward China Southern’s global route network, through which passengers can travel to all major destinations around the world when flying with China Southern and its partners.

    China Southern began comprehensive frequent flyer cooperation with American Airlines on March 20, 2019, and signed a joint venture cooperation agreement with British Airways on December 17, 2019, with frequent flyer cooperation expected to go “live” in June 2020.

    With the determined vision to “enhance global connectivity and create a better life”, China Southern is dedicated to providing passengers with safe, comfortable and convenient air travel services by establishing new international partnerships.

    China Southern Airlines Co., Ltd.

    December 24, 2019

  • | ประกาศข่าว วันศุกร์, 11 ตุลาคม 2019,Notice about Flight Cancelled Due to Super Typhoon Hagibis

    Dear Passengers,

    Violent Typhoon Hagibis is expected to approach Japan.
    Depending on the course of Typhoon Hagibis, flights to/from the following airports may be affected during October 12.
    We apologize for any inconvenience.

    Flight Cancelled
    11OCT(Fri)

    <TOKYO/HND>CZ3085 CAN→HND
    <OSAKA>CZ393 CAN→KIX
    <NAGOYA>CZ379 PVG→NGO

    12OCT(Sat)
    <TOKYO/HND> All Flights
    <TOKYO/NRT> All Flights

    <OSAKA>
    CZ394 CAN→KIX
    CZ8389/CZ8390 KIX⇔PVG
    CZ641/CZ642 KIX⇔DLC
    CZ631/CZ632 KIX⇔HRB
    CZ611/CZ612 KIX⇔SHE
    CZ8417/CZ8418 KIX⇔CSX
    CZ389/CZ390 KIX⇔CAN
    CZ8425/CZ8426 KIX⇔SZX
    *CZ393(CAN→KIX):pending

    <NAGOYA>
    CZ380 NGO→PVG
    CZ619/CZ620 NGO⇔DLC
    *CZ379(PVG→NGO):pending

    <TOYAMA>
    CZ614/CZ615 TOY⇔DLC

    Please check your latest flight status on the China Southern Airlines Website.
    Please referflight status.

    The following notice about refund and change of related tickets.

    To purchase a travel agency, please contact the agency.

    A) Unused tickets are allowed to be full refund.
    B) a portion of the trip has been made:are allowed to be changed exempt from change fee for one time (including tickets whose fare rules indicate non-changeable; fare differences caused by seasonality or booking class, etc. are not exempted).

    Contact
    Customer Center(in china)Tel:+86-4008695539
    Official site:www.csair.com
    Customer Center(in china)E-mail:flychinasouthern@csair.com
    Japan branch(business hours:9:30 –17:30 weekday)
    Tokyo:0570-0-95539/03-5157-8011
    Osaka:06-6448-6655
    Nagoya:052-218-8070
    Toyama:076-443-3895
    Niigata:025-279-1521

    China Southern Airlines Co., Ltd

    Oct 11, 2019

  • | ประกาศข่าว วันศุกร์, 02 สิงหาคม 2019,China Southern Airlines & American Airlines Announce New Airport Lounge Collaboration

    A new reciprocal airport lounge partnership between China Southern Airlines and American Airlines which provides new lounge access and services to First and Business Class passengers as well as Elite FFP members was officially launched on August 1.

    American Airlines’ 50 Admirals Club lounges located at 34 airports worldwide will be accessible to China Southern eligible passengers as well as China Southern Airlines’ 38 Sky Pearl Club Lounges at 23 airports in China will be open to eligible customers of American Airlines.

    Lounge locations and lounge access criteria are as follows:

    Lounge Locations

    China Southern Sky Pearl Club Lounges American Airlines’ Admirals Club Lounges

    China: 23 airports - 38 lounges

    Guangzhou Baiyun International Airport (2); Zhengzhou Xinzheng International Airport; Changchun Longjia International Airport (2); Changsha Huanghua International Airport (2); Dalian Zhoushuizi International Airport (3); Haikou Meilan International Airport; Hangzhou Xiaoshan International Airport; Haerbin Taiping International Airport; Kunming Changshui International Airport; Guiyang Longdongbao International Airport; Guilin Liangjiang International Airport; Nanjing Lukou International Airport; Nanning Wuxu International Airport; Beijing Capital International Airport (3); Shanghai Pudong International Airport; Shanghai Hongqiao International Airport; Shenyang Taoxian International Airport (3); Jieyang Chaoshan International Airport; Sanya Phoenix International Airport; Shenzhen Baoan International Airport (3); Urumchi Diwopu International Airport (4); Wuhan Tianhe International Airport (2) and Zhuhai Jinwan Airport.

    US, Canada: 27 airports - 43 lounges

    Hartsfield-Jackson Atlanta International Airport; Austin-Bergstrom International Airport; Nashville International Airport; Boston Logan International Airport; Charlotte Douglas International Airport (2); Ronald Reagan Washington National Airport (2); Denver International Airport; Dallas-Fort Worth International Airport (4); Newark Liberty International Airport; Honolulu International Airport; Houston George Bush Intercontinental Airport; John F. Kennedy International Airport; Los Angeles International Airport (3); LaGuardia Airport; Orlando International Airport; Miami International Airport (3); Chicago O'Hare International Airport (3); Philadelphia International Airport (4); Phoenix Sky Harbor International Airport (3); Pittsburgh International Airport; Raleigh–Durham International Airport; San Diego International Airport; San Francisco International Airport; Santa Ana - John Wayne Airport; St. Louis Lambert International Airport; Tampa International Airport and Toronto Pearson International Airport.

    Asia, Europe, Latin American:seven airports - seven lounges

    Paris Charles de Gaulle Airport; Buenos Aires Ministro Pistarini International Airport; Rio de Janeiro Airport; Sao Paulo Guarulhos International Airport; London Heathrow International Airport; Mexico City Benito Juarez International Airport and Tokyo Narita International Airport.

    Lounge Access Criteria

    China Southern passengers are now permitted access to Admirals Club Lounges under the following terms and conditions:

    • 1. Flying with a local or connecting to/from international long-haul flight in First Class marketed and operated by China Southern or American Airlines in any combination in the same day or before 6:00 am the following day and he/she is eligible to invite one more guest to the lounge;
    • 2. Flying with a local or connecting to/from international long-haul flight in Business Class marketed and operated by China Southern or American Airlines in any combination on the same day or before 6:00 a.m. the following day, and
    • 3. China Southern Sky Pearl Gold members and flying with any flight marketed and operated by China Southern or American Airlines in any combination in any cabin on the same day or before 6:00 a.m. the following day and he/she is eligible to invite one additional guest to the lounge.

    Notes

    • International long-haul flights are those with a scheduled flight time of five hours or more in duration;
    • Invited guest refers to passengers who are flying with any flight marketed and operated by China Southern or American Airlines in any combination.

    Committed to its own internationalization strategy and guided by needs of its markets and passengers, China Southern will establish reciprocal lounge cooperation with additional strategic partners, offering more lounge services choices to passengers.

    China Southern Airlines Co., Ltd.

    Aug 02, 2019

  • | ประกาศข่าว วันศุกร์, 28 มิถุนายน 2019,New Travel Rules for New Zealand!

    The New Zealand Government has introduced a new travel requirement for some visitors and transit passengers. It’s called the NZeTA (New Zealand Electronic Travel Authority) and travellers need to request theirs via the official mobile app or website. Approval can take up to 72 hours, so get yours before you go.

    The NZeTA is required for travel from 1 October 2019.

    Visit immigration.govt.nz/nzeta to find out if you need one.

  • | ประกาศข่าว วันศุกร์, 26 เมษายน 2019,Notice about Special Processing of Tickets Related with Colombo

    Dear Passengers,

    Bomb attacks took place in Colombo of Sri Lanka on April 21, 2019, in order to protect the safety of passengers, and to facilitate their ticket refund or change, China Southern has made the following notice about refund and change of related tickets.

    1. Applicable tickets: Tickets in CZ stock, whose ticket date is on/before April 21, 2019, and whose air itinerary involves segment(s) between China and Colombo on China Southern or Chongqing Airlines flights departing on/after April 21, 2019 and on/before May 20, 2019.

    2. Processing: For applicable tickets as defined above, the tickets are allowed to be refunded within their validity exempt from refund fee (including tickets whose fare rules indicate non-refundable), or are allowed to be changed to China and Colombo route of China Southern or Chongqing Airlines before April 30, 2019 for free once (including tickets whose fare rules indicate non-changeable). Changing to the flights after May 1, 2019 are considered to be voluntary change.

    China Southern Airlines Co., Ltd.

    April 26, 2019

  • | ประกาศข่าว วันจันทร์, 01 เมษายน 2019,Notice

    China Southern Airlines has decided not to renew the membership agreement with SkyTeam Alliance from 1 January 2019. China Southern and SkyTeam are continuing to work closely together throughout 2019 to ensure a seamless transition for all our customers and partners. Related matters are notified as follows:

    1.With China Southern's exit from SkyTeam, the benefits of its non-member customers will not be affected.

    2.During the transition period of 2019, members of China Southern’s Sky Pearl Club will still enjoy the benefits of mileage accrual, retro-crediting and redemption.

    Mileage Accrual and Retro-crediting

    With travel dates on and before 31 December 2019, members of China Southern’s Sky Pearl Club will still be able to earn miles on SkyTeam's 19 member airlines and retro credit their miles within 6 months after the travel.

    With travel dates on and before 31 December 2019, Frequent Flyer Program members of SkyTeam’s 19 member airlines will also be able to earn and retro credit miles on China Southern flights.

    Miles Redemption

    Members of China Southern’s Sky Pearl Club will be able to redeem their miles for flights operated by the 19 SkyTeam member airlines until 31 December 2019, and Frequent Flyer Program of the 19 SkyTeam member airlines can redeem their miles for flights operated by China Southern until the same date. All travel must be completed no later than 31 December 2020.

    3.During the transition period of 2019, with travel dates before 31 December 2019, Elite Members of China Southern’s Sky Pearl Club and First/Business Class customers who fly with SkyTeam’s 19 member airlines will still be able to enjoy SkyPriority, Lounge Access, Elite Recognition and Elite Benefits.

    Likewise, First/Business Class and Elite Plus SkyTeam customers flying with China Southern will also be able to enjoy SkyPriority, Lounge Access, Elite Recognition and Elite Benefits until the same date.

    Starting from 1 January 2020, China Southern will continue to maintain friendly relations with SkyTeam member airlines and actively explore extensive cooperation with non-SkyTeam member airlines to further enhance customer benefits. China Southern will update related information in a timely manner.

    Upholding the philosophy of “Customer First”, China Southern will constantly enhance bilateral partnerships in the international market to provide safer and better air travel services to our passengers. Thank you for your support to China Southern as always!

  • | ประกาศข่าว วันอังคาร, 19 มีนาคม 2019,Notice on Special Processing of Tickets Related to New Zealand Routes

    Dear Passengers,

    Due to the terrorist attack taking place in New Zealand on March 15, 2019, in order to facilitate ticket cancellation or rescheduling, the applicable regulations are hereby notified as follows:

    I.Applicable tickets:

    The tickets with a number starting with 784, issued by China Southern Airlines before March 15, 2019 (included), and containing segments between China and New Zealand that are carried by China Southern Airlines and scheduled from March 15, 2019 (included) to March 31, 2019 (included).

    II. Applicable Rules:

    For the tickets that meet the above conditions, cancellation without a cancellation fee is granted for the used segments within the validity period of tickets (including the tickets ineligible for cancellation as per the original ticket rules); or such segments may be rescheduled for free once to the China-New Zealand routes carried by China Southern Airlines before April 30 (included). Rescheduling to flights after April 30 is subject to the rules applicable to voluntary rescheduling.

    China Southern Airlines Co., Ltd.

    March 19, 2019

  • | ประกาศข่าว วันพุธ, 30 มกราคม 2019,Notice on Suspending the Application for Free Wireless Internet Service on Official Website and Planes of China Southern Airlines

    Dear Passengers,

    Due to business adjustment, China Southern Airlines will officially suspend the application by economy class passengers for free wireless internet service on the official website and planes of China Southern Airlines from February 1, 2019. You may apply for internet service through the China Southern Airlines APP (The places are allocated on a first-come, first-served basis). Passengers of first class and business class are entitled to the service for free without applying. We hereby apologize for any inconvenience caused!

    China Southern Airlines Co., Ltd.

    January 30, 2019

  • | ประกาศข่าว วันศุกร์, 21 ธันวาคม 2018,China Southern Establishes Codeshare Agreement with Finnair

    China Southern Airlines (hereinafter referred to as China Southern) recently signed a memorandum of understanding for strategic cooperation and, subject to regulatory approvals, a codeshare agreement with Finnair in Guangzhou.

    Both parties intend to establish a comprehensive, balanced and long-term relationship to improve services to consumers, grow their respective businesses profitably, and improve the competitiveness of the airlines’ offering to their customers. This is the first time that China Southern has signed a Memorandum of Understanding with a Nordic airline, which means that China Southern will fill the ‘white space’ in its network in Northern Europe.

    The codeshare scheme, which is intended to start in April 22 2019 subject to regulatory approvals, will join the networks of the two airlines so that passengers of both airlines can conveniently transfer to 15 cities in Europe, 8 cities in China and 8 cities in Australia and New Zealand via Helsinki and Guangzhou.

    With the convenient and smooth transfer process passengers will be able to enjoy seamless ground services without having to obtain additional boarding passes for connecting flights. More travel options will become available to passengers as their growing travel needs are addressed by resource sharing between the airlines. China Southern and Finnair will continue to search for opportunities to further enhance their cooperation for the benefits of their customers. .

    The agreement between China Southern and Finnair is a significant move, according to Mr. Zhang Lin, Assistant President of China Southern Air Holding Company. “We are pleased with our cooperation with Finnair. Helsinki is a metropolis where the classical beauty and modern civilization merge. It’s wonderful that through this agreement passengers of China Southern can visit the beautiful land of Northern Europe. China and Finland are in a constructive process of building a new, future-oriented partnership, and our cooperation, in line with the needs for more frequent communications between the two countries, will further expand the exchange in politics, trade, culture and many other fields between our peoples. Our cooperation is based on market demands and consumers. It is about mutual benefits, openness, and sharing. China Southern sees it as an important milestone in building our new international relations.”

    Christian Lesjak, Senior Vice President, Network and Resource Management at Finnair: “We are delighted to be entering into this partnership with China Southern Airlines. The impressive scale of their network, the efficiency of their new hub terminal in Guangzhou and high quality of their service will offer our customers convenient and comfortable onward travel options to key Chinese and Australasian destinations outside of Finnai’s own network. We look forward to developing our cooperation and to delivering new benefits and services to our mutual customers in the future.”

    About China Southern Airlines

    As China’s largest carrier with over 800 aircraft and more than 100,000 employees around the globe, China Southern ranks 1st in Asia and 3rd in the world with regards to fleet size and maintains the highest safety record in China. China Southern Airlines has formed an extensive network with Guangzhou and Beijing as its hubs, covering all of China, radiating throughout Asia and linking Europe, America, Oceania & Africa, building an international network-oriented airline. China Southern operates more than 3,000 daily flights to 224 destinations in 40 countries and regions. China Southern has been awarded as Skytrax 4 star airline, with continues efforts to provide passengers seamless and attentive travel experience.

    About Finnair

    Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, carrying more than ten million passengers annually and connecting 19 cities in Asia with more than 100 destinations in Europe. The airline, a pioneer in sustainable flying, is the European launch customer of the next-generation, eco-smart Airbus A350 XWB aircraft and is the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project. The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past nine years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travellers. Finnair currently flies seven direct routes in Greater China including Beijing, Shanghai, Chongqing, Xi’an, Guangzhou, Nanjing and Hong Kong, where Wi-Fi connection and Alipay onboard payment are available. Finnair has been selected as the Best European Airline at the 11th annual TTG China Travel Awards in 2018 for the third year in a row.

  • | ประกาศข่าว วันอังคาร, 11 ธันวาคม 2018,Announcement

    China Southern Airlines decides not to renew its membership agreement with SkyTeam Alliance from January 1, 2019, and will complete the transition work by the end of 2019. The decision is based on a full evaluation of the company’s development strategies, and is adaptive to the latest trends in cooperative models in the global air transport industry. SkyTeam and China Southern have jointly agreed to ensure a smooth transition for all the customers and partners throughout 2019.

    SkyTeam Alliance respects China Southern’s decision, which reflects the changing nature of the air transport industry and the dynamics as world airline alliances evolve.

    China Southern will strengthen its partnership with American Airlines and other leading global airlines, advance bilateral and multilateral cooperation, and build innovative relationship with its partners.

    China Southern highly values its cooperation with SkyTeam and would like to express sincere thanks to SkyTeam and all the partners for their help and support.


    China Southern Airlines

    December 11, 2018

  • | ประกาศข่าว วันอังคาร, 11 ธันวาคม 2018,China Southern Airlines Announcement

    December 11, 2018

    China Southern Airlines decided not to renew its contract with SkyTeam Alliance as of January 1, 2019 reflecting its strategic development, the changing trends of the global aviation industry and the evolution of alliances. We will work with SkyTeam to ensure a seamless transition completed by December 31, 2019 and hereby announce the following:

    1. During the transition period, the passengers who have purchased China Southern Airlines tickets with travel dates up to and including December 31, 2019 will be entitled to the same services as SkyTeam Alliance currently offers;

    2. During the transition period, the passengers who have purchased the SkyTeam products sold by China Southern Airlines and the China Southern Airlines products sold by the other SkyTeam member airlines will be entitled to the same connection, lounge services and frequent flyer mileage policies ;

    3. During the transition period, China Southern Airlines will no longer sell SkyTeam’s Sky Pass products.

  • | ประกาศข่าว วันอังคาร, 04 ธันวาคม 2018,Notice on Adjusting the Fuel Surcharge Policy for Domestic Routes of China Southern Airlines

    Dear passengers,

    From December 5, 2018 (date of ticket issuance), our company will adjust the fuel surcharge policy for domestic routes. The details are as follows:

    I. From December 5, 2018 (date of ticket issuance), passengers will be charged RMB 10 each person for domestic segments (including domestic segments in international routes) of 800 km (inclusive) and below, and RMB 30 each person for those above 800 km.

    II. Infants are exempt from the fuel surcharge.

    III. For revolutionary disabled soldiers, policemen disabled on duty, and children (including children travelling without adults) taking domestic routes, the fuel surcharge will be halved and the units digit will be rounded if it is not zero, that is: no charge for segments below 800 km (inclusive), and RMB 10 each person for those above 800 km.

    IV. Children with international tickets are charged the same way as adults.

    V. The fuel surcharge shall be levied according to the original ticket issuance date. In case of rescheduling, the fuel surcharge shall not be refunded.

    China Southern Airlines Company Limited

    December 4, 2018

  • | ประกาศข่าว วันพุธ, 28 พฤศจิกายน 2018,Notice of China Southern Airlines on the Full Implementation of 100% Seat Pre-selection Service for Domestic Flights

    Dear passengers:

    With a view to enhancing passengers' flight experience, carrying out paperless boarding and promoting green and environment-friendly travel, our company plans to implement 100% seat pre-selection service for domestic flights actually carried by China Southern Airlines from January 1, 2019.

    For your smooth travel, the relevant service content is hereby notified as follows:

    1. After successfully purchasing tickets, you can pre-select seats through the official electronic channels of China Southern Airlines. The official electronic channels of China Southern Airlines include official website (www.csair.com), mobile phone APP ("China Southern Airlines") or Mini Program ("China Southern Airlines e-Travel"). You can still change your seat or cancel your check-in through the above-mentioned official electronic channels before security check.

    2. When applying for seat pre-selection, you can select the automatic check-in. China Southern Airlines will automatically handle online check-in procedures for you before the flight takes off.

    3. For passengers who do not choose seats initiatively 4 hours before the flight takes off, China Southern Airlines will automatically pre-select seats for passengers and go through online check-in procedures. It is recommended that you arrive at the gate 45 minutes in advance. The gate will be closed 15-20 minutes before the flight takes off.

    4. At airports supporting electronic boarding passes, you can obtain the electronic boarding pass through the above-mentioned official electronic channels of China Southern Airlines before the flight takes off, and then go through security check and boarding directly with the electronic boarding pass without waiting in line to print out the paper boarding pass. At present, China Southern Airlines supports electronic boarding passes at 39 domestic airports including Guangzhou and Beijing (please refer to the end of the text for details of domestic airports supporting electronic boarding passes).

    5. In principle, the airport counter will provide luggage check-in services only, and will not accept seat adjustment requirements.

    6. For the sake of ensuring that you receive notification of seat selection and electronic boarding pass, please provide your correct mobile phone number when purchasing the ticket. If you are a member of China Southern Sky Pearl Club, please check through the official electronic channels of China Southern Airlines in time and update your latest contact information.

    7. The service will be piloted on domestic flights from Guangzhou and gradually extended to all domestic flights.

    8. If you have any comments or suggestions for this service, please send feedback through the official electronic channels of China Southern Airlines or call the service hotline of China Southern Airlines at 95539.

    Thank you for your great support!

    China Southern Airlines

    November 28, 2018

    Domestic airports supporting electronic boarding passes:

    Guangzhou, Hangzhou, Shanghai Hongqiao, Xi'an, Chengdu, Shenzhen, Changsha, Kunming, Beijing, Xiamen, Shenyang, Taiyuan, Nanjing, Fuzhou, Lanzhou, Qingdao, Ningbo, Wenzhou, Hefei, Sanya, Hohhot, Shanghai Pudong, Dalian, Zhengzhou, Dali, Xishuangbanna, Chongqing, Wuhan, Urumqi, Guiyang, Harbin, Guilin, Nanyang, Nanning, Hong Kong of China, Chinese Taipei, Zhuhai, Haikou and Shantou.

  • | ประกาศข่าว วันศุกร์, 02 พฤศจิกายน 2018,Notice on Adjusting the Fuel Surcharge Policy for Domestic Routes of China Southern Airlines

    Dear passengers,

    From November 5, 2018 (date of ticket issuance), our company will adjust the fuel surcharge policy for domestic routes. The details are as follows:

    I. From November 5, 2018 (date of ticket issuance), passengers will be charged RMB 20 each person for domestic segments (including domestic segments in international routes) of 800 km (inclusive) and below, and RMB 50 each person for those above 800 km.

    II. Infants are exempt from the fuel surcharge.

    III. For revolutionary disabled soldiers, policemen disabled on duty, and children (including children travelling without adults) taking domestic routes, the fuel surcharge will be halved and the units digit will be rounded if it is not zero, that is: RMB 10 each person for segments of 800 km (inclusive) and below, and RMB 20 each person for those above 800 km.

    IV. Children with international tickets are charged the same way as adults.

    V. The fuel surcharge shall be levied according to the original ticket issuance date. In case of rescheduling, the fuel surcharge shall not be refunded.

    China Southern Airlines Co., Ltd.

    November 2, 2018

  • | ประกาศข่าว วันศุกร์, 31 สิงหาคม 2018,Notice on Residence Permit for Hong Kong, Macau, and Taiwan Residents to be Used for Taking Domestic Flights in China

    Dear Passengers ,

    From September 1, 2018, the Residence Permit for Hong Kong, Macau, and Taiwan residents (hereinafter referred to as the Residence Permit) becomes a legal and valid identity document of its holder in Mainland China. The holder is entitled to use the Residence Permit to take domestic flights in China. Specific provisions are as follows:

    (I) The holder may use the Residence Permit to go through the procedures of ticket booking, check-in, security check and boarding for domestic flights in China.

    (2) When using the Residence Permit to take domestic flights in China, the holder shall use the same document in the procedures of ticket booking, check-in, security check and boarding.

    (3) In case of loss of the Residence Permit, the eligible holder may receive the Proof of Temporary Identity for Taking Passenger Flights issued by the public security organ of civil airport upon application; the illegal use of the Residence Permit shall be handled by the public security organ of civil airport in accordance with relevant regulations.

    China Southern Airlines Company Limited

    August 31, 2018

  • | ประกาศข่าว วันศุกร์, 24 สิงหาคม 2018,Notification of KLIA Airspace Closure

    Dear Passengers,

    In conjunction with Malaysia National Day celebration, please be reminded that KLIA airspace will be closed from 9.00am to 10.30am between 27th – 31st August 2018 due to Malaysia Flypast rehearsals. CZ366 flight will therefore depart at 8.50am and all passengers are required to be at gate before 8.30am. Passengers who travel with CZ366 flight to arrive early prior to schedule time of departure to clear all travel formalities.






    China Southern Airlines Kuala Lumpur Office

    Aug 24,2018 

  • | ประกาศข่าว วันพฤหัสบดี, 12 กรกฎาคม 2018,Notice on the Temporary Disable Use of PayPal in China Southern Airlines

    Dear Passengers,

    Due to technical upgrades, China Southern Airlines stops supporting Paypal with immediate effect. Please see further notice concerning the recovery time. During this period, please choose other payment methods for ticket purchase. Sorry for the inconvenience.

    China Southern Airlines Co., Ltd

    July 12, 2018

  • | ประกาศข่าว วันอังคาร, 10 กรกฎาคม 2018,Notice on the Ban of Self-balancing Vehicles Powered by Lithium Batteries in Carry-on and Checked Baggage

    Following current economic and social developments, the use of electric self-balancing vehicles has been expanding, and new types of such devices seem to become available every day. These devices require a relatively large amount of power from lithium batteries, and most lithium battery labels on such devices do not conform to standards. The international community has reported plenty of instances where fires and explosions have occurred due to inferior lithium batteries used in these devices.

    For safety during flights, all such self-balancing vehicles that are powered by lithium batteries are hereby banned from carry-on and checked baggage. Electric self-balancing vehicles refer to personal transporters that are powered by lithium batteries and have one or more wheels. Such devices include but are not limited to: electric unicycles, electric skateboards, hoverboards, and Segways.

    China Southern Airlines Co., Ltd

    July 10, 2018

  • | ประกาศข่าว วันอังคาร, 19 มิถุนายน 2018,Notice about Special Processing of Tickets Related with OSAKA Earthquake

    Dear Passengers,

    Due to the earthquake that took place in Osaka of Japan on Jun 18, 2018, in order to protect the safety of passengers, and to facilitate their ticket refund or change, China Southern has made the following notice about refund and change of related tickets.

    1. Applicable tickets: Tickets in CZ stock, whose ticket date is on/before June 18, 2018, and whose air itinerary involves segment(s) between China and Osaka on China Southern flights departing on/after June 18, 2018 and on/before June 20, 2018.

    2. Processing: For applicable tickets as defined above, if refund or change is processed on/before June 25, 2018, the tickets are allowed to be refunded within their validity exempt from refund fee (including tickets whose fare rules indicate non-refundable), or are allowed to be changed to the same route before June 25, 2018 for free once (including tickets whose fare rules indicate non-changeable). Changing to the flights after June 25, 2018 are allowed to be changed exempt from change fee for one time (including tickets whose fare rules indicate non-changeable; fare differences caused by seasonality or booking class, etc. are not exempted).

    China Southern Airlines Co., Ltd

    Jun 19, 2018

  • | ประกาศข่าว วันพฤหัสบดี, 07 เมษายน 2016,NOTICE OF RECLAIMING ACCURATE PASSENGER IDENTITY INFORMATION ON THE USA SECURE FLIGHT

     

     

    Dear agents ,

    The Transportation Security Administration (TSA) issued the final rules of Secure Flight Schedule in October 2008 that all operating airlines with U.S. related flights (which fly to, fly away from or fly across the United States) must implement these rules before October 31, 2010. The operating airlines cannot print boarding passes for passengers who fly to, away from or across the United States territory until Secure Flight system verification is approved. Airlines will be deemed to be illegal if it doesn’t send the passenger identity information to Secure Flight system verification within the prescribed time. The TSA will penalize the airline $27,500 USD for each incorrect operation, or may refuse entry flight. In order to comply with the provisions of the TSA security flights, and ensure the well operation of the company on the flight, the regulation of inputting accurate passenger identity information is reclaimed as below:
    Firstly, when making the passenger reservation for the U.S. related flights which are operated by China southern airlines, regardless of which cabin, or any permits, the sales staff shall carefully check the validity and identity of documents and ensure inputting accurate and complete passenger identity information in the reservation records. The complete passenger information containing their full name (including middle name or abbreviation of middle name), gender, date of birth and identity information is required. In case the complete passenger identity information is not available when making a reservation, according to the principle of who is in charge of reservation is to take the responsibility of the staff and generate the reservation record. The responsible party must input the complete passenger identity information within prior to 72 hours of their flight departure. Once the passenger identity information is inputted and the complete reservation record is generated in the reservation system, the information is not allowed to be changed. Agent must follow the rules. If Agent have their own reservation  system or website, please set its reservation related system and website before 30 Apr 2016 for not allowing the passengers to change the information, including any change of surname, first name, middle name and their order, gender, date of birth, identity information or character format.
    Secondly, when selling U.S. related flights, the staff must inform the passengers that, to meet the requirements of the TSA Secure Flights, the passenger must provide complete and effective identity information when buying tickets for the United States and Canadian flights operated by China Southern Airlines, and the information shall not be modified after it has been provided. When a passenger asks for a relevant change, agent should also inform the passenger of the regulation. Any relevant change must be processed according to the regulation of voluntary refund. If the change meets name modification regulation, it is a must to cancel the original PNR, refund the ticket, rebook the PNR and issue a new ticket.

    Thirdly, the regulation should be strictly implemented and the staff must ensure to input the information accurately. If the passenger is not informed of the regulation or the operation is incorrect, which causes the passenger being refused entry and deported, or China Southern Airlines being punished by U.S. government, the consequences will be untaken by the relevant agents. $27,500 USD should be paid by the agent for each passenger record relating to incorrect operation and the loss should be compensated by the agent for the relevant flights being refused entry.



    China Southern Airlines Co., Ltd

    April 7, 2016

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