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Baggage Rules

I. Carry-on Baggage Allowance

The regulations on the carry-on baggage of each passenger (infants excluded) are as follows. Please check all the information on the carry-on baggage allowance and the items that can be carried on before you travel.

Class of service Maximum number of Pieces Maximum Weight of Each Piece Maximum Dimension per Piece
First Class 2p 5 kg The sum of the external dimensions of each piece of baggage can be no greater than 115 cm. (45 in)
Business Class 1p 5 kg The sum of the external dimensions of each piece of baggage can be no greater than 115 cm. (45 in)
Premium Economy Class 1p 5 kg The sum of the external dimensions of each piece of baggage can be no greater than 115 cm. (45 in)
Economy Class 1p 5 kg The sum of the external dimensions of each piece of baggage can be no greater than 115 cm. (45 in)

In addition to the aforementioned carry-on baggage allowance, you can also take the following items on board with you for free:

Item Available to
A coat, shawl, or rug/An umbrella or stick/A small camera/A pair of binoculars/A reasonable amount of reading materials/A handbag for holding normal travel cosmetics instead of those required to be checked All passenger with adult or child tickets
Infant food/Baby bassinets or foldable strollers (which will be stored in the flight cabin for cargo) All passenger with adult or child tickets
A foldable wheelchair or a pair of sticks or other mobility aids (which will be stored in the flight cabin for cargo) Disabled passengers who are dependent on wheelchairs, crutches, straps, or other mobility aids
* Service dogs (special dogs which have been trained to assist vision/hearing impaired passengers) Vision/hearing impaired passengers who are dependent on service dogs should submit a request in advance and present a certificate from medical institutions

Notes:

  • 1. The total dimensions of carry-on baggage should be smaller or equal to 115cm (approximately the size of a 20-inch suitcase). Please make sure your baggage conforms to the specifications set out by the airport’s security department.
  • 2. Airport security departments are likely to change carry-on baggage allowances in accordance with changes to the security threat level. Please comply with any such changes.
  • 3. Carry-on items that exceed the above limits to weight, number of pieces or volume should be transported as checked baggage. Please check your baggage at the check-in counter or self-service baggage checking equipment in advance. China Southern Airlines may inspect your baggage at check-in counter, security check counter, boarding gate and cabin. Your baggage exceeding the free baggage allowance will be charged as per excess baggage rate.

II. Fees will be charged when you check baggage at the boarding gate. Here is the list of journeys from Korea to China

First Class

TYPE WEIGHT DIMENSION(L+W+H) FEE(CNY OR EQUIVALENT)
The first piece in addition to the standard allowance ≤32KG ≤158cm 1000/PIECE
The second piece or more in addition to the standard allowance ≤32KG ≤158cm 1300/ PIECE
Oversized - 159cm-300cm 1000
Heavy piece 32-45KG(inclusive) - 3000

Business Class, Premium Economy Class and Economy Class

TYPE WEIGHT DIMENSION(L+W+H) FEE(CNY OR EQUIVALENT)
The first piece in addition to the standard allowance ≤23KG ≤158cm 1000/PIECE
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 1300/PIECE
Oversized - 159cm-300cm 1000
Heavy piece 23-32KG(inclusive) - 1000
Heavy piece 32-45KG(inclusive) - 3000

Note: Fees charged at the boarding gate exclude free baggage allowance (FBA) and prepaid baggage which can only be used at the check-in counter.

I. Checked baggage maximum allowance

Type Maximum Weight of Each Piece Maximum Dimension of Each Piece
China domestic flights (not involving Hong Kong/Macau/Taiwan routes) 50kg The dimensions of each piece must not exceed 40*60*100 cm
Hong Kong/ Macau/ Taiwan, China/ International flights (involving US routes) 45kg L+W+H≤158CM
Hong Kong/ Macau/ Taiwan, China/ International flights (not involving US routes) 32kg L+W+H≤158CM

Note:

  • 1. The free baggage allowance of the domestic leg during an international journey would be the same as that of the international journey.
  • 2. The baggage allowance listed above are the maximum size and weight and are not the free baggage allowance. Addition fee will be charged for each overweight and oversize baggage.
  • 3. You may contace China Southern Airlines Cargo depaartmengt for transporting baggage that exceed the maximum allowance.
  • 4. Please refer to your ticket fare rule for the most updated information about the bagged allowance.

II. Free Checked Baggage

i. International/ Regional journey

*These Baggage Transport Rules are implemented from December 8, 2020 (subject to the sales date of the system).

(i) Free checked baggage allowance for branded freight products from/to South Korea to/from China (excluding Hong Kong, Macao and Taiwan)

First Class

First Class
Free Checked Baggage Allowance 3 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm
Business Class

Business Full Flex Business Flex Business Standard
Free Checked Baggage Allowance 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm
Premium Economy Class

Premium Economy Full Flex Premium Economy Flex Premium Economy Standard
Free Checked Baggage Allowance 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm 1 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm
Economy Class

Economy Full Flex Economy Flex Economy Standard
Free Checked Baggage Allowance 2 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm 2 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm 1 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm

Note: Each baby passenger not occupying a separate seat enjoys one piece of free luggage that should not exceed 10kg (22lb) in weight and 115cm (45in.) in size (L+H+W).

(ii) Free checked baggage allowance for other branded or unbranded freight products other than the above itinerary

Classes Free Checked Baggage Allowance Applicable Itineraries
First Class 3 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm All Itineraries
Business Class 2 pcs, 32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm All Itineraries
Premium Economy Class 2 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm
  • ① from/to Europe (except Russia and Turkey) to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/South-East Asia/Southwest Pacific region/Americas/Middle East [Note 1]/Africa;
  • ② from Russia (European Part) to China (excluding Hong Kong, Macao and Taiwan);
  • ③ from/to Americas to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia [Note 2]/Southwest Pacific region/Middle East/Africa;
  • ④ from/to Southwest Pacific region to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/Central and West Asia/Middle East/Africa;
  • ⑤ from/to the Middle East to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia/Africa [Note 3];
  • ⑥ from/to Africa to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia;
  • ⑦ from/to Japan to/from China (including Hong Kong, Macao and Taiwan)/South Korea/Southeast Asia/South Asia/Central and West Asia.
1 pcs,32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm
  • ① from China (excluding Hong Kong, Macao and Taiwan) to Russia (European Part);
  • ② from/to Russia (European Part) to/from Hong Kong, Macao and Taiwan of China/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia/Southwest Pacific region/Americas/Middle East/Africa;
  • ③ from/to Turkey to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia/Southwest Pacific region/Americas/Middle East/Africa;
  • ④ from/to South Korea to/from Hong Kong, Macao and Taiwan of China/Southeast Asia/South Asia/Central and West Asia;
  • ⑤ from/to Southeast Asia to/from China (including Hong Kong, Macao and Taiwan)/South Asia/Central and West Asia;
  • ⑥ from/to South Asia to/from China (including Hong Kong, Macao and Taiwan)/Central and West Asia;
  • ⑦ from/to Central and West Asia to/from China (including Hong Kong, Macao and Taiwan);
  • ⑧ from/to Mainland China to/from Hong Kong and Macao, and Taiwan;
  • ⑨ from/to Hong Kong/Macao to/from Taiwan;
  • ⑩ Other unspecified itineraries.
Economy Class 2 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm
  • ① from/to Europe (except Russia and Turkey) to/from Japan/Southwest Pacific/Americas/Middle East/Africa;
  • ② from Russia (European Part) to China (excluding Hong Kong, Macao and Taiwan);
  • ③ from/to Americas to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/South-East Asia/South Asia/Central and West Asia/Southwest Pacific/Middle East/Africa;
  • ④ from/to the Southwest Pacific to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia/Middle East/Africa;
  • ⑤ from/to the Middle East to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia/South Asia/Central and West Asia/Africa;
  • ⑥ from/to Africa to/from China (including Hong Kong, Macao and Taiwan)/Japan and South Korea/Southeast Asia /Central and West Asia;
  • ⑦ from/to Japan to/from China (including Hong Kong, Macao and Taiwan)/South Korea/Southeast Asia/South Asia/Central and West Asia.
1 pcs,32 kg (70lb)/pcs, the sum of L+W+H per piece≤158cm
  • ① from China (excluding Hong Kong, Macao and Taiwan) to Russia (European Part);
  • ② from/to Turkey to/from China (including Hong Kong, Macao and Taiwan);
  • ③ from/to Central and West Asia to/from China (including Hong Kong, Macao and Taiwan);
1 pcs,23 kg (50lb)/pcs, the sum of L+W+H per piece≤158cm
  • ① from/to Europe (except Russia and Turkey) to/from China (including Hong Kong, Macao and Taiwan)/South Korea/Southeast Asia/South Asia;
  • ② from/to Russia (European Part) to/from Hong Kong, Macao and Taiwan of China/Southeast Asia/South Asia/Japan and South Korea/Central and West Asia/Southwest Pacific/Americas/Middle East/Africa;
  • ③ from/to Turkey to/from Southeast Asia/South Asia/Japan and South Korea/Central and West Asia/Southwest Pacific/Americas/Middle East/Africa;
  • ④ from/to South Korea to/from Hong Kong, Macao and Taiwan of China/Southeast Asia/South Asia/Central and West Asia;
  • ⑤ from/to Southeast Asia to/from China (including Hong Kong, Macao and Taiwan)/South Asia/Central and West Asia;
  • ⑥ from/to South Asia to/from China (including Hong Kong, Macao and Taiwan)/Central and West Asia;
  • ⑦ from/to Mainland China to/from Hong Kong and Macao, and Taiwan;
  • ⑧ from/to Hong Kong/Macao to/from Taiwan;
  • ⑨ Other unspecified itineraries.

注:

  • 1、Middle East refers to: United Arab Emirates/ Saudi Arabia/ Qatar/ Kuwait/ Israel/ Jordan/ Bahrain/ Lebanon/ Iraq/ Egypt/ Syria/ Sudan/ Oman/ Yemen.
  • 2、Central & Western Asia refers to: Uzbekistan/ Tajikistan/ Kazakhstan/ Kyrgyzstan/ Turkmenistan/ Iran/ Pakistan/ Azerbaijan/ Georgia/ Armenia, etc. and Russia (Asian region)
  • 3、The free baggage allowance for routes between Urumqi and Dubai is: 1 piece for Premium Economy Class, 32KG/ piece; 1 piece for Economy Class, 23KG/ piece; for First Class and Business Class, as shown in the table.
  • Each baby passenger not occupying a separate seat enjoys one piece of free luggage that should not exceed 10kg (22lb) in weight and 115cm (45in.) in size (L+H+W).

Tips:

  • 1、For code-sharing flights of China Southern Airlines, under agreements, the baggage rules may refer to those of the ticket sales airline or the operating airline, which is subject to system display;
  • 2、Sky Pearl Gold Card and Silver Card members are entitled to extra free checked baggage allowance in accordance with relevant regulations;
  • 3、To meet the varied travel needs of passengers, China Southern Airlines has launched designated fare products without free checked baggage allowance on some flights. Sky Pearl Gold Card and Silver Card members, students, laborers and other specified passengers who have purchased such products are not entitled to extra free checked baggage allowance;
  • 4、Unless otherwise specified, the free checked baggage allowance for group passengers is the same as that for individual passengers;

ii. China domestic journey

First Class Business Class Premium Economy Class/ Economy Class Infant without a seat Child / Infant with a seat
40kg 30kg 20kg 10kg As per the free baggage allowance for adults

Note:

  • 1. Each infant is entitled to bring a collapsible stroller free of charge.
  • 2. During a domestic leg of an international flight, the free baggage allowance for each passenger shall be calculated in accordance with that of the international flight.

iii. Preferential Policies

(i) International Student Passengers

An international student passenger who buys a Sky Pearl Economy Class or Economy Class ticket, if meeting the following conditions, can add 1 piece of baggage as per the above standard for adults. See the specific information displayed on the system.

  • 1. International students refer to the students under 30 years (excluding) attending regular schools in countries/regions other than the place of nationality. The copies of passport, visa and study certificate (student ID card, admission notice or invitation for visit and exchange, etc.) should be provided when buying tickets.
  • 2. The preferential baggage allowance is only applicable to the freight rate for the itinerary between the country/region of study and the country/region of nationality.
  • 3. An international student passenger who has already been entitled to the free checked baggage allowance for Sky Pearl platinum card, gold card and silver card members of China Southern, will no longer be entitled to the extra free checked baggage allowance for international student passengers.
  • 4. The specific itineraries or fares are as follows:
    • a. from/to China (excluding Hong Kong, Macao and Taiwan) to/from Singapore
    • b. from/to China (excluding Hong Kong, Macao and Taiwan) to/from Australia, New Zealand, North America, Europe (except Turkey), Africa, Central and West Asia and India
    • c. from/to Mainland China to/from Hong Kong and Macao and Special Administrative Region, and Taiwan
    • d. from/to Europe (except Turkey) to/from Australia/New Zealand
    • e. from/to China (excluding Hong Kong, Macao and Taiwan) to/from South Korea, preferential super economy class and preferential economy class

(ii) Labor Passengers

A labor passenger who buys a Sky Pearl Economy Class or Economy Class ticket, if meeting the following conditions, can add 1 piece of baggage as per the above standard for adults. See the specific information displayed on the system.

  • 1. Labor passengers refer to the passengers who go to work in the country other than the place of nationality. Copies of the passport and labor visa (except work visa) should be provided when buying tickets.
  • 2. The preferential baggage allowance is only applicable to the freight rate for the itinerary between the country of employment and the country of nationality.
  • 3. A labor passenger who has already been entitled to the free checked baggage allowance for Sky Pearl platinum card, gold card and silver card members of China Southern, will no longer be entitled to the extra free checked baggage allowance for labor passengers.
  • 4. The specific itineraries or fares are as follows:
    • a. from/to China (excluding Hong Kong, Macao and Taiwan) to/from Southeast Asia, South Asia and Central and West Asia (except Tajikistan);
    • b. from/to Korea to/from South Asia and Central and West Asia;
    • c. from/to China (excluding Hong Kong, Macao and Taiwan) to/from South Korea, preferential super economy class and preferential economy class.

For flights Among Europe, Zone 3 and Zone 1; between Zone 3 and Europe: If the overweight luggage is a golf bag (not exceeding 23KG), no overweight luggage fee will be charged (only on the carrier flights of CSA).

IATA Zone division

  • Area1: All of the North and South American Continents and the islands adjacent thereto,Greenland,Bermuda,the West Indies and the islands the Caribbean Sea,the Hawaiia island(including Midway and Palmyra)
  • Area2: Europe,Africa and the islands adjacent thereto,Ascension island and that part of Asia west of Ural mountains,including Iran and the Middle East.
  • Area3: Asia and the islands adjacent thereto except the portion included in Area2;the East Indies,Australia,New Zealand and the islands of the Pacific Ocean except those included in Area1.

Excess baggage purchased on/after 18 MAR,2019

I. International / Regional Journeys

Zone 1:Journeys between China (including Hong Kong, Macao and Taiwan), Southeast Asia, Central and Western Asia, South Asia, Japan, South Korea, Australia, New Zealand and the Americas, Africa.

TYPE WEIGHT DIMENSION(L+W+H) FEE(CNY OR EQUIVALENT)
The first piece in addition to the standard allowance ≤23KG ≤158cm 1380/PC
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 2000/PC
Oversized - 159cm-203cm(Inclusive) 1000
Heavy Piece 23-28KG(Inclusive) - 500
Heavy Piece 28-32KG(Inclusive) - 1000
Heavy Piece 32-45KG(Inclusive)(Note 1) - 3000

Note 1: For passengers travelling on China Southern’s international or regional flights, or domestic flights connected with them, when the U.S.A. routes are not involved, the weight of each piece of checked baggage must not exceed 32KG (70 pounds); when the U.S.A. routes are involved, the weight of each piece of checked baggage must not exceed 45KG (90 pounds).

Zone 2: Journeys between China (including Hong Kong, Macao and Taiwan), Southeast Asia, Central and Western Asia, South Asia, South Korea, Australia, New Zealand, Europe, Russia (including both European and Asian parts), Middle East and Japan, Turkey, Middle East, Australia, New Zealand.

TYPE WEIGHT DIMENSION(L+W+H) FEE(CNY OR EQUIVALENT)
The first piece in addition to the standard allowance ≤23KG ≤158cm 1100/PC
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 2000/PC
Oversized - 159cm-203cm(Inclusive) 1000
Heavy Piece 23-28KG(Inclusive) - 500
Heavy Piece 28-32KG(Inclusive) - 1000

Zone 3: Journeys between China (including Hong Kong, Macao and Taiwan) and Southeast Asia, South Asia, Central and Western Asia, Europe, Russia (including both European and Asian parts), South Korea, and the journeys unspecified above.

TYPE WEIGHT DIMENSION(L+W+H) FEE(CNY OR EQUIVALENT)
The first piece in addition to the standard allowance ≤23KG ≤158cm 800/PC
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 1300/PC
Oversized - 159cm-203cm(Inclusive) 1000
Heavy Piece 23-28KG(Inclusive) - 300
Heavy Piece 28-32KG(Inclusive) - 700

Note:

  • 1. Any baggage that exceeds the limit on pieces, dimension, or weight will be charged. Among pieces, dimension and weight, if a baggage exceeds two limits or more, it will be charged accumulatively.
  • 2. All the baggage that exceeds the free allowance, regardless of classes, is charged according to the above criteria.
  • 3. The Central and Western Asia routes refer to routes between China and Uzbekistan/Tajikistan/Kazakhstan/Kyrghyzstan/Turkmenistan/Iran/Pakistan/Azerbaijan/Georgia.

II. China domestic Journeys

Regardless of the fare class actually paid by the passenger and the actual position of their seat, baggage carried on China Southern Airlines flights which exceeds the free baggage allowance is charged according to the following excess baggage rates: Excess baggage is charged by the kilogram at a rate of 1.5% of the full adult one-way economy class ticket price applicable on the day of billing; If no direct flight price is published, the rate is calculated by adding the different flight segments.

Responsibilities of China Southern Airlines

  • 1. China Southern Airlines shall be liable for any delays, losses or damage to checked baggage from the time the baggage is checked in to the time it is delivered to the traveler.
  • 2. China Southern Airlines shall not be liable in the event that it can prove that all necessary measures to prevent delays and losses were taken, or that it was not possible to take such measures.
  • 3. China Southern Airlines shall not be liable in the event that the damage to the checked baggage was entirely caused by the natural properties, quality or defects of the baggage.
  • 4. China Southern Airlines shall not be liable in the event of injury to the traveler or baggage caused by items packed in the checked baggage.The traveler shall compensate China Southern Airlinesfor all losses and pay all resultant fees incurred as a result of items packed in checked baggage causing injury to others, damage to the belongings of others or damage to the property of China Southern Airlines.
  • 5. In the event of loss of or damage to items that are not permitted to be packed in checked baggage, China Southern Airlines shall only be liable for compensation in accordance with general checked baggage.
  • 6. In the event of connecting transportation, China Southern Airlines shall only be liable for compensation for damage to baggage occurring on routes for which China Southern Airlines is the carrier.

Limits of Liability

  • 1.For flights that meet the conditions of the Montreal Convention, the limit of liability for each passenger’s checked baggage and non-checked baggage is 1288 SDR (Special Drawing Rights).
  • 2.For flights that comply with the standards of the Warsaw Convention, the limit of liability for baggage is 17 SDR per kilo. If the actual loss of the missing baggage is less than this standard, compensation shall be paid according to the actual loss. The limit of liability for non-checked baggage is 332 SDR.The value of the SDR is about $1.37, and the exchange rate is subject to fluctuation.
  • 3.If the weight of the checked baggage is not recorded on the passenger ticket, the amount of baggage used to calculate the compensation amount shall not be higher than the amount of free baggage enjoyed by the passenger's corresponding cabin class.

Time limits for claims and litigation

  • a.Time limit for filing a grievance
    • 1.Travelers should raise a claim with China Southern Airlines as soon as they discover that their checked baggage is missing. Claims must be raised no later than seven days from the date on which the baggage should have been received. In the event that baggage is delayed, a claim must be submitted no later than twenty-one working days from the day on which the baggage is delivered to the recipient.
    • 2.All claims must be submitted in writing within the time limits specified above. If the claim is not submitted within these time limits, no claim may be submitted to China Southern Airlines.
  • b.Claims and litigation must be submitted within two years from the date on which the plane arrives at its destination, or should have arrived at its destination, or the day on which the transport terminated.

FORMS OF PAYMENT ALLOWED

  • Visa Card
  • Master Card
  • American Express
  • Diners Card