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Airline-to-Airline Transfer

Free accommodation and ground transportation service

* E.g.: Departing from Guangzhou - Wuhan (transfer) - San Francisco
Departing from San Francisco - Wuhan (transfer) - Guangzhou

I. Applicable flights and criteria

  • 1. Applicable for passengers transferring in Wuhan with a stopover time of no more than 72 hours. The flights taken before and after the transfer must be with China Southern Airlines.
  • 2. Applicable for China Southern Airlines international code-sharing flights. Not applicable for China Southern Airlines domestic code-sharing flights.
  • 3. Overnight accommodation is only provided for one night. Accommodation is not available during the day.
  • 4. This policy is not applicable to free tickets.

II. Service Details and Standards

  • 1. Provides passengers with free accommodation for one night and a free ground transportation service between the terminal building of Wuhan Tianhe Airport and the hotel. Specific standards are as follows:
    Passenger Type Accommodation Vehicle Class Vehicle Type
    First class on intercontinental flights Single room per person in a 5-star hotel Exclusive vehicle dispatched Large family car or better
    Business class on intercontinental flights Single room per person in a 4-star hotel Exclusive vehicle dispatched Compact car or above
    First class on other international flights Single room per person in a 4-star hotel Exclusive vehicle dispatched Compact car or above
    China Southern Airlines Gold Card holder Single room per person in a 4-star hotel Exclusive vehicle dispatched Compact car or above
    SkyTeam Alliance Elite Plus Single room per person in a 4-star hotel Exclusive vehicle dispatched Compact car or above
    Business class on other international flights Single room per person in 3 star hotels Subject to on-site arrangements Compact car
    First class/business class on domestic flights Single room per person in 3 star hotels Subject to on-site arrangements Compact car
    China Southern Airlines Silver Card holder Single room per person in 3 star hotels Subject to on-site arrangements Compact car
    SkyTeam Alliance Elite Single room per person in 3 star hotels Subject to on-site arrangements Compact car
    Other passengers One room for two people in a 3-star hotel Subject to on-site arrangements Compact car or coach
  • 2. Checkout time is before 12 pm the day after checking in. If a passenger delays checking out or needs to stay in the hotel longer due to personal reasons, they must pay any required additional fees.
  • 3. Passengers should cooperate with staff when they are allocating rooms. If a passenger chooses to stay in a room by themselves due to personal reasons, they must pay any associated price difference.
  • 4. Children under 10 year’s old will not be provided with their own bed.
  • 5. Transit service contact information (Chinese only) tel:027-65590807 E-mail:wuhzzfw@csair.com


RMB 50 voucher for transfers in Wuhan

I. Applicable flights and criteria

  • 1. Applicable for passengers transferring in Wuhan during the same day.
  • 2. The waiting time at the Wuhan Airport transfer terminal should cover or exceed regular meal hours.
  • 3. Applicable for China Southern Airlines international code-sharing flights, but not applicable for China Southern Airlines domestic code-sharing flights.
  • 4. The information regarding the flights before and after the transfer in Wuhan should be listed on the same passenger’s records.
  • 5. This policy is not applicable to free tickets.

II. Service Details and Standards

Provides passengers with a voucher worth RMB 50 which can be used to enjoy food and rest activities within designated stores in Wuhan Tianhe Airport.

III. Application Process

The voucher can be collected using valid flight information and ID cards at the China Southern Airlines transfer counter.

Note: The Hubei branch of China Southern Airlines reserves the right to make the final decision with regards to the provisions mentioned above.

FORMS OF PAYMENT ALLOWED

  • Visa Card
  • Master Card
  • American Express
  • Union Pay
  • Diners Card
  • JCB Card