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Domestic ticket service
Domestic hotline:4006695539-1-1
Overseas hotline:+86-4008695539-1-4
Service items:change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
International ticket service
Domestic hotline:4006695539-1-2
Overseas hotline:+86-4008695539-1-4
Service items:change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
Hotel, vacation and car rental service
Domestic hotline:4006695539-1-5
Overseas hotline:+86-4006695539-1-5
Service items:Booking for value-added services.
Refund and change
Domestic hotline:4006695539-1-1-2
Overseas hotline:+86 4008695539-1-1-2
Service items:Change and refund of domestic/international ticket.
Sky Pearl Club
Domestic hotline:020-95539-1-6
Overseas hotline:+86 4008695539-1-6
Service items:Service for Sky pearl members
Others
Email(Domestic):csnib@csair.com
Email(Overseas):flychinasouthern@csair.com
Service office
 
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FORMS OF PAYMENT ALLOWED

  • Visa Card
  • Master Card
  • Union Pay
  • Diners Card